Lisa W.
Sometimes an organizational scramble
The company is still personable but I found there were times when things were a little disjointed and choppy. For example, it was up to the last two hours before I was to have been scheduled for a date when Vida was still trying to get a hold of my date to determine where he wanted to meet for dinner. I wanted to plan, knowing that I may have to leave earlier depending on how far away the date was...and was still trying to get ready and accommodate the drive time there.
Response from VIDA SelectOct 3, 2023
Hi Lisa, Thank you for giving us 4-stars, we’re thrilled we were able to deliver 28 date opportunities during the 2 months you were with us! I really appreciate you taking the time to provide feedback about your experience, as client input is invaluable to us. I understand your concerns about the scheduling for the date you mentioned in your review, and I'd like to address them and provide some insights into our approach. We set up the date with the best intentions, but an unexpected work-related issue forced your Bumble match to postpone the date at the last minute. Unfortunately this situation was out of our control, as your match needed to reschedule due to the unforeseen circumstances. I was glad to see he did invite you for a call later that day, and offered to reschedule the date for the following week! I totally understand this was not the ideal outcome, as it was inconvenient for you as you were trying to prepare for your date. We’ve taken your experience and feedback into account, and we’ll continue to work on minimizing any disruptions to the extent that we can. I wish you all the best as you continue to see where things go with all the matches we have found for you! - Lorraine




