Daevyd “RevNsk” B.
Terrible customer service
Ordered a conversion body, wide body and a hood. Both body kits were missing a piece and the hood arrived damaged. They gave me the run around asking multiple times to send them pictures of what arrived. Its been 3 weeks since I reported the damaged hood and still haven't received notification of the replacement being shipped. They said I should receive an email of shipping within 2 days the latest and its been 4 days now and still no notification.
Response from Vicrez.comJan 27, 2026
Dear Daevyd, We are most distressed to see feedback and wanted to personally reach to you to see what we did wrong in order to better assist you. Please shoot us an email with your Order ID to [email protected] We would greatly appreciated if we could please hear back from you. Here at Vicrez our customers are top priority Best regards, Vicrez Customer Support Team

