ViasatReviews of viasat.com

We can watch TV with no interruptings service is very good clear picture Internet is working very well keep up the good work love the price of my service

Jason is always on time, professional, polite & nice. Gets the job done quickly & correctly the first time.

He was very professional and informed me about what he was doing.

My Internet sucks and I can never reach a human. I'm going to get rid of your service because it's been nothing short of disappointing.

I want you removed have not had internet service for 2 months from you! I want your Tamara removed as I have a new more reliable service!!!!

There is a problem with your technician in the 31316 area. My service went out on 11/26/25. I got an appointment for 12/1/25. It was rescheduled for 12/8/25 because they said they have not received their equipment, what ever that means why does he not have an extra modem available. Well on 12/8/25 he never showed for my appointment and I got a call to reschedule. I was livid, they said they were un able to reach the Technician to find out what happened they said he is the only Technician in the area and he had 5 calls that day. I believe I should have been a priority. I called to complain and they said a technician would call to let me know when he would be able to come. Well I never received a call. I called to reschedule again for 12/15/25 and again they said they were unable to contact the technician to see if I could get an early date. Absolutely terrible service I plan to change my service in January. There is no reason to be without internet for 20 days. That is of course if he can make the appointment on 12/15/25.

The experience was refreshing as the Representative really listened to me as I figured out what my best option was.

Technician was super helpful!