VeymaxReviews of veymax.com

Customer service is great

The customer service is amazing Still waiting on the package I have high hopes!

The veymax nymph skateboard is a budget-focused board plagued by poor durability and unpredictable control. Its stiff deck offers virtually no shock absorption on rough pavement, while cheap trucks and jerky acceleration make high-speed cruising feel genuinely unsafe. I would not recommend i switched to meepo rover

Oracle wheel kit took 2.5 weeks to get to me and when I tried to put them on my Nymph nothing fit correctly, the pulley's bearings were too wide for the axles and the belts were way too short.

The customer service experience I encountered was exceptionally unsatisfactory, marking it as the most challenging I've encountered in a considerable period. Initially, I submitted a one-star review due to a lack of response regarding a defective remote control. Subsequently, the company contacted me, offering a replacement remote and expedited shipping in exchange for the removal of my review. However, the promised expedited shipping did not materialize; the item remained in China for two weeks and has since been stationary in the United States for five days. Despite assurances of communication regarding the shipping status, no updates have been provided. The proposed resolution of a $20 coupon is inadequate given the circumstances. The company's approach to customer service requires significant improvement. While I initially appreciated the product, the remote control failed upon its first attempt at charging, rendering the product unusable. The apparent lack of concern from the company is disheartening. Effective communication, efficient shipping, and readily available parts within the United States would significantly enhance customer satisfaction and mitigate negative feedback. The current situation has persisted for three weeks, despite the initial promise of priority, expedited shipping. This extended delay suggests a lack of commitment to resolving the issue. This is particularly regrettable as I had the potential to be a strong advocate for the product within my community. However, based on my experience, I cannot recommend this product to others due to the subpar customer service and apparent indifference to customer concerns. It is imperative that Veymax addresses these customer service deficiencies and prioritizes customer satisfaction.

Tracking and packing speed in EU warehouse was great but i was promised spare belts would come from different eu warehouse a bit later in the end it is coming all the way from china oh well.

The board is wonderful, it comes with several useful accessories, and shipping was very fast. I recommend Veymax – they are great.

Well for starters its been well past the 2 to 5 business days i was informed it would take to be delivered and today I was notified of my package being delivered yet I didn't receive any package at all ......