VeymaxReviews of veymax.com

In short: -Lack of commucations via email and WhatsApp -Still waiting on package -Confusion delivery/shipping policy - For mini monster neo(Eu delivery), says delivery after November 15th, but in shipping policy says 2 to 5 days In long: So far im still receiving the package and finally got the tracking code, I'd give less for customer service due to bare minimum communication, I had emailed 3 times and tried to contacted via WhatsApp with no response. The website said that the Mini monster neo (board im waiting on) will deliver after 15 of November(for EU), but says in the shipping policy it will deliver, so I connected on Friday 5th of June and still have no response but received today 9th that it will arrive on 12th, but I order on the 4th. So far im not amazed by service due to the worry since I do need the board for travel for work and back due to old board having almost 900km+ and being 5 years old and slow. I personally wanted an upgrade and need it soon. If there was atleast communication of receiving the message and saying that they will respond at a later time due to too many email that would of been amazing, but I had worried for a while until today if the package would come in November or in 5 day.

I ordered the Mini 2 with 105mm Jelly wheels and expected it to come with those wheels installed. When they arrived in two separate boxes, I was happy at first because I could swap the wheel set and save the 90mm set for future use. Removing the 90mm wheels was a pain! It was very difficult because the Allen screws were extremely tight and the Allen tool was very small. Now, two of the Allen screws are stripped. I am ordering an extractor bit kit to remove them. This has been a very bad experience on the first day.

The ESC fit like a glove and it came earlier then expected thanks

The shipping process has completely left me in the dark I don’t know when my order is getting to me it’s quite frustrating because on the website it says 2-5 shipping so what if they already shipped it to the wrong address how would I know these things there needs to be better communication from the reviews about the board itself seem to be pretty good so I’m not going to lose hope completely other than that communication would make this brand a lot better

Got delayed one day. Then did not receive on the date given. And still waiting. So hopefully it shows up tmrw. I guess I have another day to be excited.