VetRxDirect Pet PharmacyVetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,708 reviews with 5 stars · Clear filters
Mary T Terry C.
Great prices and wonderful customer service! With our order we received a sample of a honey oat biscuit for our pup, Vinny, and fish treats for a cat! Our very picky Vinny, devoured the honey oat biscuit and our neighbor's cat loved the fish treats! Our order always arrives in about a week or less! Customer Services emails are usually answered by the following day! We are very pleased to have found VRD Pet Pharmacy!
Patricia M.
I needed to secure Vetmedin for my Yorkie’s heart condition. After several attempts at other places I came across VetRxDirect. I received a reply within hours. Erica exchanged emails with me and made me aware of each step in getting the prescription to me. She also told me when it was mailed. VetRxDirect offers customer service at its best. I highly recommend them!
Butch
There were a couple of issues with the Carprovet prescription for my dog unrelated to VetRxDirect. They kept communicating and helping me to get things right over, what seemed to me, a long period of time for a very modest order. Every communication was very helpful, and they were always friendly, courteous and professional. I highly recommend VetRxDirect for your pet's needs.
Miriam
I have to say that I have always experienced the BEST customer service here. Yesterday I was concerned that there was an 'out of stock' notice on the medication I needed for one of my cats. I wrote and asked about it, and this wonderful person wrote back right away saying that there were indeed just a few left. I ordered right away and they made sure that there was one for me. Over the past two days, there have been several emails updating me on the status of my order. Above and beyond! Very grateful.
Nicole D.
Amazing customer service. When email alone did not suffice, this company reached out to me by phone even! Who does that any more? I got my order placed that very day and just THREE days later had the medicine my dog needed...long before we ran out! I am so impressed.
Sophia S.
VetRxDirect has been the most reliable source for any of my cat, Mango's medications! They are always quick to respond with any inquiries and always ensure the best customer service. I have transitioned purely to VetRxDirect for his asthma needs and am so glad I came across their site when I did. Quick shout out to both Erika and Joe for being so kind, helpful, and diligent in their follow ups to my ticket requests. Highly recommend!
Launa H.
I have been using VetRx for a while now and they are wonderful people, Kayleen responded and took care of an issue I was having within 15 minutes. Fabulous
Susanna L.
Both Tyler and Erika were very efficient and great with follow-up.