Tanya B.
Good customer service
I had to cancel an order before it was shipped. Customer service (via email) was super fast and human. I haven't received/used products yet, but would do so in the future.

VetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Animal Health · Roseville, California
Excellent

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Showing 2,708 reviews with 5 stars · Clear filters
Tanya B.
I had to cancel an order before it was shipped. Customer service (via email) was super fast and human. I haven't received/used products yet, but would do so in the future.
Douglas
Thank you Joe for your great customer service. I will be back to order more product.
Bobby L.
Kaylie went the extra mile to get our medication to us in ultra timely fashion. VetRx has been a very reliable supplier for us for a number of years.
Kara B.
I couldn’t be happier. VetRx Direct Pharmacy worked with me to get my dog’s medicine to me on time. I probably drove everyone crazy but they were nothing but helpful and I couldn’t be more grateful!
Kate
I placed my order on a Saturday and arrived the following Tuesday, everything was packaged so carefully so as nothing would spill or leak and even a little treat biscuit was included for my Jasper. Everything I purchased was reasonably priced. Very happy with my purchase. I will continue to shop with VetRx Direct.
Sara C.
Vet Rx was very proactive in reaching my veterinarian's office in order to obtain a copy of the prescription. The customer service is excellent and although this is the first time that I ordered pet prescriptions online (per my veterinarian's recommendation I ordered from Vet Rx) I feel confident enough to do again. Thank you for your help Vet Rx
Sylvia K.
VetRxDirect has been a great find for me. Their prices are excellent and their customer service is top-notch. For example, I noticed that I product that I had ordered in large quantity had a usage directive on the bottle that was contrary to all I had read: i.e., I should NOT dispense the medicine from the bottle in which the product arrived. I called my vet for an opinion and she said I should contact the manufacturer. Well, I tried to reach P.E.T. Pharmaceutical but to no avail. The only two links on their website to reach anyone did not work. So I contacted VetRxDirect, hoping they could shed light on this instruction. In 48 hours, Customer Service had contacted their pharmacist, who in turn contacted P.E.T. Pharmaceutical and got me the answer I needed. Can't ask for better assistance/service than that! I highly recommend them to any animal owner.
Margaret T.
I strongly recommend shopping with VetRxDirect especially how they handled my problem with some leakage even if the bottles were well wrapped for leakage. They immediately handled the problem with utmost concern and satisfaction for the customer. Thank you for your superb customer care.