VetRxDirect Pet PharmacyReviews of vetrxdirect.com

Bought a bottle of 180 Pet-Tabs for $28.99 then saw the for $19.99 at Jeffers Pet. UGH!!

Somebody messed up the po box on the address for my second order and the fine USPS won't deliver to my house because I have a po box. Now my order is missing. Royal pain.

This time delay is unacceptable.

my first experience with them was not good. I paid for faster delivery and it took 6 days when it was estimated at 3 to 5. I feel like I should get my shipping charges refunded. Beyond that I haven't been able to pick up the product today yet so I can't read them further.

I wasn't very happy with this company AT ALL although Erica who I chatted with on the phone was nice enough. They showed a picture of Derma Strength for Large dogs, 120 chews but it was not in the drop down menu so I mistakenly selected Tablets because it was the only offering for 120 doses. SO I assumed it was chews. NOT. Tablets at 1/2 the strength so it actually cost more than my vet's charge. Turns out that even though its still pictured they no longer CARRY it! Then, WORSE, I ordered 5 vials of Vetusulin because there is a 20 dollar fee for shipping vetsulin whether you order 1 or a dozen. Good thing I contacted them before they sent it. Their on hand supply expires in March 2014. Really?? My vet contacted Merck and was told they are currently shipping vials with expiration dates well into 2015. Stock that old should get sent back or offered at a significant discount.

Whenever I have any questions or concerns, the operators were very helpful and had the knowledge to help. Company contact veterinarians very quickly so scripts are filled quickly.

It was made clear to me that this business is not 24 hours and that when they say next day, it does not mean next day to you - it means next business day Central time zone. Do not try to order next day deliveries that you NEED the next day. My shipping price was not discounted, even though it took 2 full business days to receive my order.

I sent in an order on Oct. 31st It is now November 9th and still no delivery, If there is a hold up I should have been notified . It says 2-3 business days, not on this one. the sad thing is my dog is in need of the products. One item needed a script. from our vet, I gave the info to you and I thought it read that You would contact the vet and get it. If that was the hold up why can't you send the other item that does not require the script. It's not like I didn't pay for it in advance,