VetRxDirect Pet PharmacyVetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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Showing 2,708 reviews with 5 stars · Clear filters
Jamie
They really care about their customers and their pets. I was worried about getting my order in time and they made sure to process and ship it all right away so that it got here when I needed it. Great customer service and they show great concern for the pets.
Karin M.
This is my first experience using this on line Pet Pharmacy. My vets office sold an Oatmeal and Aloe shampoo for Cats with allergies and dry skin. My cat had literally no hair and this shampoo made her hair grow back and she has never lost hair again over a year with this shampoo. Out of the blue my vet stopped selling it so I ran to the internet with the empty bottle praying to find it on line. Amazon and others had it but much more expensive but I found VetRXDirect to be the cheapest and an actual pet pharmacy. I ordered it on line and bad enough standard shipping is 5 to 8 business days but 2 weeks passed no bottle. So I called the customer service number and left a voice mail and I did not get a phone call back so I went to the website and sent a message via chat and also by email to make sure some helps me. I was unhappy & skeptical that I was told customer service is only through the internet not by an actual phone call. My online messages were answered the same day by Jane initially apologizing that I did not receive the bottle of shampoo delivered by FEDEX and asked me to confirm my address and another bottle will be sent to me. So I verified my address by email and the next day which was this morning I received an email from Kylie stating that instead of resending me the shampoo in 5 to 8 business days that they over knighted the shampoo to me instead and I will have it the next day. So with all that being said I am very pleased at how fast I was responded to by email no less and the problem handled immediately with the luxury of over night shipping. I do not like on line purchasing or any type of customer service correspondence at all, I want to talk to a live person and I was shocked and amazed how fast and in contact Jane and Kylie were with me to get this rectified. This was outstanding customer service that I have ever received and I thank you both so much for escalating this situation for my cats needs and because my bottle of shampoo must have ended up at wrong persons door. Thank you so very much for actually caring because most customer service representatives don't.
John E.
This is the online pharmacy that I will always rely on. Since we found out our pet Sammy has diabetes. Vetrx has worked with our vet to get him the correct insulin at the best prices and deliveries are on time. It is nice to have a pharmacy that will work directly with your vet to give your pet the best care available.
L
This is the pharmacy we depend on for our pet's needs. Anytime there have been concerns about medications ordered, customer service has been able to assist and rectify those concerns with expedience and professionalism. In this instance, Gabby was EXCELLENT. She's an asset to the business. Thanks VetRxDirect...you guys know what you're doing!
Georgia Johnson L.
VetRxDirect is the BEST!! My dog is blind and needs eye drops daily to keep inflammation down and to prevent glaucoma. At the dog optometry office these drops increased from $12 to $60 overnight but I had no choice because no one else carried this drug, until I found VetRxDirect. I'm at fault for waiting too long long to re-order. It's hard to tell when the bottle is low so 2 times ago I ran out and had to pay the vet's outrageous price. It almost happened again this time. I just noticed I was low so I reordered from VetRxDirect and I was very impressed at how quickly my order was received. Knowing now how quickly the order is delivered, I wont panic the next time I run low on this drug. VetRxDirect has very reasonable prices and is extremely fast, and since they now have my dog's prescription on file, it's easy peasy. 5 STARS FROM ME !!
Nancy A.
Vet unable to get a med my pet was stable on. VetRx made it happen and responded immediately to a status request. Love the expertise to get what I needed to care for my pet at a very reasonable price with a quick turnaround. Thank you to all who made it happen!
Peggy T.
I have had several orders with VetRXDirect. Each time they worked with me to accomplish my goals and to get my pets’ medications to me quickly , accurately and at a significant cost savings. They are always responsive to my emailed questions and concerns. they are a fantastic group of people !!
solstice06
My order went missing in the mail and it took me a few days to realize it. When I contacted customer service via email, the response was prompt and apologetic in addition to quickly correcting the issue. I am very pleased with the customer service team and their commitment to their clients.