Deborah
great service but product not working
I needed something to calm my new rescue dog and thought this product would work. The chews had a medicinal odor and my dog wouldn't eat them. I put the liquid in his water but it doesn't seem to effect him.
Response from VETiONXAug 22, 2016
Good Afternoon Deborah, We are sorry to hear that our product is not working out for you as you had hoped. Since our products are homeopathic, it can take time to see really good results. For most customers, it has been between two weeks through the first full 30 days with regular use before they began seeing improvements in their pets, which is why we do encourage our customers to try our product for a minimum of 30 days. Also, many customers have found it be easier to administer some or our products in their pets food instead of water to ensure that the whole dose it being taken at the same time instead of sitting in the water all day. Perhaps, if you were able to also put the Chillout Chews in either the food or in small treat, that could help? We do hope that you keep us posted and please feel free to contact our call center directly with any questions or concerns. Have a great day! Vetionx Customer Service Team!