VETiONXReviews of vetionx.com

Response from VETiONXJun 3, 2015

Hi Olga~ Yes, homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. We hope you give it more time. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes The Vetionx Team

Response from VETiONXJun 2, 2015

Hi Karlis~ Oh nooooo! We are so sorry that this happened. We want ahead and did a RESHIP of your order today. We wish you would have contacted us much sooner, as we have a standard delivery time frame of 3 to 5 business days. If you do not receive your package by Tuesday, the 9th of June, please let us know right away. Again, we are so sorry for this inconvenience. Please let us know how else we can help. With best wishes . The Vetionx Team

Response from VETiONXJun 2, 2015

Hi John~ We are sorry to hear that your dog, Abby, has diarrhea. When giving natural homeopathic medicine, the only side effect may be loose stool, due to the body going through a detoxification. Which sounds like your dog is experiencing. For pets that experience diarrhea/loose stools, our vet suggests giving your pet only one or two drops starting out and then adding one or two drops each day after until you reach the full dosage amount. Gradually doing this, will help a pet's body rebalance and detox slowly. Do not be discouraged if your dog experiences these symptoms, for they are a sign that the body is beginning to heal. Some pets never experience the loose stools either, while others may have it for a few days, but then it clears up. Probiotics are very beneficial to help balance the bacteria in the gut. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes The Vetionx Team

Response from VETiONXJun 2, 2015

Hi Margaret~ We see that you are an international customer. All international customers have 3 mailing options to choose from: * The saver mailing option for US $14.95 offers no international tracking and the estimated shipping time can take up to 5 weeks. * The standard mailing option for US $21.95 offers no international tracking and the estimated shipping time is between 3 and 4 weeks. * The shipping option with international tracking is $29.95 and the shipping time usually takes between 2-3 weeks. You chose the Standard Mailing Option which is a 3 to 4 week delivery date with NO tracking. According to our records, it has only been 2 weeks since the package was shipped. It may take another 2 weeks before it arrives. We do not cover custom fees if a package is held by customs. Please let us know how else we can help. With best wishes The Vetionx Team

Response from VETiONXJul 22, 2015

Hi Sherry, We are so happy to hear that we are able to help your dog remain comfortable and that you're experiencing success with our product. We are pleased to know that you had a great experience with shipping as well. We hope that you continue to find our products helpful as your business is greatly appreciated. - VETiONX Team

Response from VETiONXJul 22, 2015

Hi Brenda, Thank you for your positive review! We are so happy to hear that you had a great experience with us, and that you would recommend our products. We hope that you continue to find success with us, as your business is appreciated. - VETiONX Team

Response from VETiONXJul 22, 2015

Hi Amy, Thank you for your business. We appreciate your 5 star review. We hope that you are having a great experience with our product and that it is working as advertised for you. We hope that you find continued success in our product as your business is appreciated. - VETiONX Team

Response from VETiONXJun 1, 2015

Hi Glenda~ Thank you for your feedback. Our records show that you received the product only a 1 1/2 weeks ago, in most cases this is not enough time. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. We hope you give it more time. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes The Vetionx Team