Sharing Our Lives With Our Dogs and Cats is An Amazing Gift. SO IS THE ABILITY TO KEEP THEM HEALTHY...FOR LESS.We know that a cold nose and a warm heart can instantly brighten your day. After all, we're pet-lovers, too...so we take that bond between you and your four-legged friend very seriously.We're veterinarian-owned and we carry only the highest quality U.S. FDA and EPA approved medications- the same brand-name pet medications your veterinarian recommends. The only difference is the savings: huge savings plus free shipping and veterinary consultation on all orders above $49.00.
Vet Approved RX (vetapprovedrx.com) has 2,462 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Animal Health · Roseville, California
Excellent
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Showing 155 reviews with 4 stars · Clear filters
Max
They need more customer service reps. The first time I called, I got put on hold for 15 minutes. The second time, I called at 8 am their time, but I still had to wait almost 10 minutes. The recording kept saying they have higher than the normal call volume, but it was pretty obvious they only have 1 person to take calls. Also, the database of doctors is out of date. Otherwise, the experience was fine.
Ralph
The prices are very high, even though they are a mass retailer and they offer very little discounts and sales on the items that we really need for our pets to live healthy. They mostly offer sales on junk that is optional at best!
Kim
I only wish there was a way we could scan or send a photo of the prescription.
Sandy
Prices are lowest that I've found. Prompt delivery.
SUSAN
I got the product and the staff was friendly when I called however when there was a long delay in my pets prescription they did not notify me. It took a long time to get a product that I thought was in stock.
erik
This is a good company, easy to work with and like many internet resellers have significant competition. They have offered to give our rescue 10% off internet prices but we have not seen that followed through. As a rescue we count on getting some help for our adopters where possible. The product is reliable as is the company.
Pamela
VetApproved RX did not receive faxed approval so I had to have VARX call my vet, which delayed delivery by about 2 days. My vet indicated that they have had this problem several times. Website did not indicate all the "required" fields, resulting in it taking a lot longer to complete the order form. Other than these items, relatively easy, exceltional pricing and quick delivery.
Bridgette
Yes, slight problem with coordination with Hope Veterinary. But, your customer service got it resolved.