Leslie
Not timely
It seems like every time I order something I have to call them and ask why my order hasn't been processed and/or shipped yet. Only then does someone there look into the order and either finds out that a fax from the vet hasn't been received (even though I confirmed with my vet they indeed sent it) or the item is on back order. The medication I order is one my dog cannot skip even a day so I need them shipped in a timely manner. I've ordered 2 weeks in advance and it still doesn't seem to be enough time.


