Vet Approved RXReviews of vetapprovedrx.com

Don't give them your money. I ordered my dog's medication over two weeks ago and it's still nowhere to be found and they won't give me a refund. Their customer service is terrible and "Cheryl" just wants to argue. I'm out $68 and now I don't have the money to get my dog's prescription filled somewhere else.

Placed an order for gel capsules almost 2 weeks ago. Still haven't received shipment. Apparently when they have bad weather everything stops including the mail service (USPS). Good thing what I ordered was not critical

I’ve been ordering the size 5 gel capsules from them. I have to divide my dog’s medication into smaller doses. This last time, I paid for priority shipping but it still took 7 days to arrive. Started filling the capsules this morning. I know how far to fill the size 5 capsules since I’ve been doing this for awhile. One 100 mg capsule of her med fills 2 of the size 5 capsules half way. This time, it seemed like it once I filled the first halfway, there wasn’t enough med left to fill the other adequately. At first I thought it may have been an error with the medication. It was then, I saw that they sent size 3 instead of size 5. This could have had serious consequences for my pup. Sent VetApproved RX a message and yes, they responded right away and said the would send out the correct order right away. It was this comment that got me: “we do our best not to make mistakes but with us being human we do make them every now and then.” REALLY? They don’t have any quality controls in place?makes me wonder if they made a mistake filling a med which resulted in a bad outcome, would they say the same? Won’t be using them again.

2 days after placing my order i received an email stating they were out of 1 of the meds. I requested a faster way to ship it so my puppy didnt have to do without since they took 2 days to notify me. The response was NO it'll be mailed as you initiated requested. So my dog now has no meds for 2 days. Going back to 800petmeds

This business should be ashamed of themselves. I ordered $60 worth of catfood, which never showed up, and yet they say they are not responsible and are keeping my money! This is no way to do business.

They sent my package to my old address across the country instead of my new default address. My new address was already in the system as default and I have already received something from them here. No idea how this package went to the other one. But when I called to ask for a pre-paid label to my address so that I can send it to the person who received my package, the customer service blamed me for what happened, saying I must have changed the address. Why on earth would I do that?! I already paid close to a 100$, now I have to pay even more to be able to retrieve my package from another state. I was not even angry when I called them, but the customer service rep raised their voice scolding me like a child with the most utterly Southern accent one can imagine. What an unprofessional service. I am taking my business elsewhere.

DO NOT trust this company. I ordered insulin from them for my cat. It arrived hot. They were not willing to resolve the issue. TERRIBLE CUSTOMER SERVICE!!!

Do not spend your money here. They have zero empathy towards your animals and couldn't care less if your animals die because theyre out of stock. No email, no call to let you know- just a charge on your credit card and no package. Pathetic and exceptionally condescending customer service. They couldn't pay me to shop here again- I'll literally go ANYWHERE else.