Vessel HealthReviews of vesselhealth.com

Response from Vessel HealthOct 18, 2021

Hi James. We are sorry to hear this and we understand your concern here! We'd be happy to provide you two another chance to test. Since our metric results are presented as a range, it is not uncommon for similarities in results across friends/family/spouses/etc. Some results are also more common like low Magnesium or high Cortisol. However, we'd like to give you both another try! Please send us a message at [email protected] and we will be happy to assist.

Response from Vessel HealthOct 12, 2021

Hi Helen. We are extremely sorry for any and all frustration caused here as this is not the experience we want for our members. We do not offer a free trial, but we do have a 30-day guarantee for every purchase. The terms of the 30-day guarantee is that within 30 days of your delivery date, you are able to cancel your subscription and request a refund if you are unhappy with your initial experience. We offer a Monthly membership, that comes with the flexibility to cancel at anytime, and 6/12-Month memberships that come with a commitment for the designated time. If you are in a 6/12-Month membership outside the initial 30 days, we are happy to work with you to make this right if you have not enjoyed Vessel to this point. We apologize for any confusion with the 30-day guarantee as that is not our intention and we are simply looking to ensure one is able to test the product prior to committing to the 6/12-Month period. We will reach out to assist further. Thank you for your patience here.

Response from Vessel HealthOct 11, 2021

Thank you for 5-Stars! We are so thrilled to be making an impact on your pursuit for health and longevity.

Response from Vessel HealthSep 15, 2021

Thank you so much for your revised review, Cathy! Isn't Rachel great? We are glad we could make this right. We appreciate your time with us at Vessel. All the best 😊

Response from Vessel HealthSep 2, 2021

Hi Joanna, We are so sorry to hear that you are going through such a difficult time due to losing your job. We've gone ahead and cancelled your membership and also issued a full refund on your last order (keep those cards on us). We would love for you to be able to continue tracking your wellness while exploring your next career move so we've also sent you a free bundle of cards. You can continue to use the Vessel app with all remaining cards. We apologize that your membership was not cancelled and instead moved down to a less pricey plan... We take this feedback to heart. One of our Core Values is "Health over Wealth" and we clearly fell short here. Thank you for allowing us the opportunity to make it right. We wish you the best of luck in finding your next career adventure and hope to connect again soon.

Response from Vessel HealthAug 31, 2021

Hi Erica. If you have been experiencing issues with your Vessel testing, we are always happy to help provide additional assistance in finding a solution! Your feedback is very important to us and we'd like to work with you in making this right. Please send us another email at [email protected] regarding this review, so we can resolve this for you.

Response from Vessel HealthAug 31, 2021

We apologize for your initial experience while looking to cancel your 12-Month membership. We would love the opportunity to connect and make this right for you. We have a few different options when it comes to our 6/12-Month memberships and we are happy to work with you on this. Please reach back out at [email protected].