Becca G.
Beware: all they care about is cheating you out of money.
Beware: no matter what you do, you can not cancel. I’ve had the subscription for a year. I’ve used it for 2 months. I was not happy with the product at that point. I continued my subscription (6 months) then tried to cancel. The only way to cancel even after not being happy with this is to go back and “pay to get out of the contract” I’ve had better luck getting out of gym memberships than whatever this cult is. I’m absolutely frustrated. I have a 40+ cards that I won’t use and about $280+ wrapped up in this. They offered to let me “pay my way out” by giving them the higher rate. Terrible business practices. Product might be good for someone else. The idea is amazing. However your not a customer, just a bank account to these people. Update: Sue made the situation right. After talking to many people, finally.
Response from Vessel HealthMar 7, 2022
Thanks for this review. At Vessel we do have policies in place but pride ourselves on approaching each situation with empathy. We also love the feedback we get from members, even when there is room for improvement. This helps us improve not only the product but the member experience. Thanks so much Becca!



