Innovative management, consulting & advertising house conducting business through our two concepts - Spotify Management & TikTok Campaigns. Since the beginning, we've been operating out Los Angeles. We're well known for our capability to perform, nevertheless our attention to detail, transparency & continuous thoroughness. Whether it is elevating independent & / or signed artists careers through our Spotify Management or growing creators on TikTok, helping them monetize the incoming traffic through brand endorsements, we strive to not just meet your expectations - but to exceed them.
Vertex Consulting Group (vertex-consulting-group.com) has 106 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
vertex-consulting-group.com
Website
vertex-consulting-group.com
Category
Sales & Marketing
Location
Los Angeles
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: March 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
I would like to rate them with 5 stars to their dedicated team of professional for their outstanding performance.
Response from Vertex Consulting GroupFeb 4, 2022
Thank you for the great review, Jordan. Cheers to many more successful campaigns in the future! // Alice, Customer Support
BA
Bafrin
Best service ever
Best service ever! It’s very obvious real listeners as I can see on my Spotify backend when they’re using their re-targeting strategy my listeners turn into followers and saves on my Spotify! Always honest service with clear communication!
Bullet proof investment that helped me book gigs which AWESOME!
Response from Vertex Consulting GroupDec 3, 2021
Thank you for the great review, Baffi. Cheers to many more successful campaigns in the future!
// Alice, Customer Support
SO
Sofia
Service was outta this world
Service was outta this world! Keep what they promise and they deliver the streams they promise!
Can’t say nothing bad was sceptical but they proved me wrong and I can’t be happier with our results
Response from Vertex Consulting GroupDec 3, 2021
Thank you for the great review, Sofia. Cheers to many more successful campaigns in the future!
// Alice, Customer Support
AN
Alan N.
Amazing results!
No doubt best service out there!
My Spotify is boomin got picked up by Spotify to different playlists! All I can say is the results speak for themselves!! Totally recommend this for any artists
Response from Vertex Consulting GroupDec 3, 2021
Thank you for the great review, Alan. Cheers to many more successful campaigns in the future!
// Alice, Customer Support
LM
Lia M.
Great customer service - but the data felt weird
***UPDATE: I was not simply "contacted" to take my review down. I was asked, then re-wrote it since sure, maybe it was a bit harsh. Then after re-writing it, pointing out the positive parts of my experience, and the fact that maybe the strange Spotify activity even wasn't the company's fault, it was still not positive enough. I was contacted again to take the review down. It sounds like they don't want to accept my experience - so much so they're calling it "not really true". My review is honest and fair. I was clear that I only worked a few days with them. I did not do any other promotion but Vertex's during this period of strange Spotify behavior. I'm still not condemning anyone. But since we're living in this gray area with what happened, I won't say anyone's free of blame either. Will the uphill battle we all deal with daily, and little support in the music industry, artists should be able to represent themselves honestly and fairly on here. So I'm not taking my review down. There are literally 97% positive reviews on here - if you have such success with artists, who rave about you on here; artists who you claim go onto building big fan bases and hitting Billboard charts and all, then I'm not sure why you'd care about my one measly review as a small artist.
***
REVIEW:
I am re-writing my harsh review of my experience with this company, as a) they have since cleared up a few things and b) I want to make it very clear that Sophia, the woman I worked with, was NOT AT ALL why my experience was a negative one. The team at Vertex Consulting was very nice, with good customer service. I actually added a star to my review for the sole reason that my experience could’ve been MUCH worse without Sophia’s quick, clear communication. Kristoffer was great as well. They let me chat with them on WhatsApp, and when any concerns came up, they would even call me sometimes to clear it up.
However, I must be honest that despite all that, something felt amiss with my campaign - and it was in the data. I ended up stopping my campaign after 4 days (I should note, they gave me a refund without any trouble). The results seemed odd in multiple ways (locations of listeners, listener to stream to save ratio, etc). It seemed shady. Sophia was transparent enough to send me the ad and some of the ad results so I could see that they DO really utilize Facebook Ads (vs. click farms or something), like they promised. And I appreciated that; she really tried to make me feel comfortable. And what she showed me FEELS authentic…
But I still can’t explain the results I saw. And so it still worries me greatly. Specifically around the song they promoted, and specifically since starting my campaign with them. I don’t know how, or why it happened. It could be from something out of their control. Who knows. But, all I know is the suspicious data is still coming in - even 2 weeks post-campaign, and I may even need to take the song down if it continues. I've done no other promotion but theirs. And it’s very frustrating, as I believe it’s negatively affecting how the algorithm interacts with my music.
I don’t know with full detail how they targeted my ad (the interests and audience and such). And maybe it works for some people - to be fair, others on here seem to have had a good experience. And they will communicate well with you and refund you if you're not happy. But I’m not sure if I fully agree with their method. Or at least, it doesn’t seem to work for me and my music, and produced results I worry about. They wanted me to take this review down entirely, but I think It’s important other artists know that someone had this experience.
Response from Vertex Consulting GroupDec 3, 2021
Hi Lia, we only drove less than 200 streams towards your music on Spotify, all other numbers are similar to before we started meaning what is displayed on your Spotify account is not a product of our work - it is a product of your own previous marketing. The ads were active for less than 72 hours & we did not get to refine nor adjust the ads one time prior to stopping the campaign. The review is not really true & fair taken in consideration the re-targeting did not launch, no adjustments were made besides we are talking 200 streams out of 25,000 - 50,000. Not enough data to draw any conclusions, at all.
Since you agree & even state the minor traffic we drove towards your music came from ads we are all very confused with this entire review hence why Sophia reached out to you directly but unfortunately without any luck on the response. In case you wish to keep up this review well knowing it does not represent our service nor our firm due to the lack of time, adjustments & results, that is entirely up to you but we distance ourselves from it since it is quite misleading. We only have success stories with our other artist clients being signed to record labels, being posted on billboards, booked for shows overseas, booked for domestic tours & building an actual fanbase all as a direct effect from our work & advertising. Once again, as you confirm yourself, the minor traffic we got to drive towards your music within the 72 hours before the campaign stopped came from ads you even got to see.
However, all of this being said, we still wish you a Merry Christmas & the very best of luck on your continuous journey.
// Alice, Customer Support
NH
Nikolaj Harboe V.
Close to perfect and flawless service
Close to perfect and flawless service. Very much recommended.
Response from Vertex Consulting GroupDec 2, 2021
Thank you for the great review, Nikolaj. Cheers to many more successful campaigns in the future!
// Alice, customer support
JH
Jeppe H.
Reached the overall goal.
Overall very professional, great targeting and end results. What I liked the most - that I was able to change the targeting while the campaign was active. What I disliked the most - that the campaign dragged out for more than the maximum of 4 weeks. That being said, we still reached the overall goal which was very satisfying.
Response from Vertex Consulting GroupDec 2, 2021
Thank you for the great review, Jeppe. We extend our clients campaigns in order to achieve the full amount of streams while covering the further costs. We do this as a tier 1 service & furthermore as a guarantee for all clients in case we are not able to lift the task within the original 2 - 4 weeks. Excited for the future - cheers to many more successful campaigns!
// Alice, customer support
MA
Med A.
Only good experiences…
Only good experiences with multiple spotify campaigns and they have always met my expectations. Kristoffer is really thorough in his explanations and explained me everything that was about to happen before it happened. I actually liked that so I knew what was going on.
Response from Vertex Consulting GroupNov 10, 2021
Thank you for the great review. Cheers to many more successful campaigns in the future!
// Alice, customer service