VersaDeskReviews of versadesk.com

Getting in touch with you to cancel my order was not exactly easy. No one ever returned my vm, your chat wasn’t helpful, and when I finally reached a live person he was very unsure of what to do. I’m not even sure my order was ever cancelled. My PayPal account has not been credited as of yet, I hope that will happen soon! If I was ever to reorder your product I definitely would think twice.

You place your order and pay for it - then you get the awaiting shipment status with no estimated shipping date. How long will it "await" shipping, a week, a month, a year? Meanwhile I have loaned you money at no interest, because you instantly hit my charge card. 1. Don't submit the charge until shipped. 2. Tell you customers before purchase and after purchase what the expected ship date is - that's fair and it could impact the purchase decision.

I ordered my desk on October 26th and have yet to see my desk. They charged my card shortly after I ordered the desk and there was a Manual Verification Rewiired on my status. After 3 weeks I contacted someone at the company and he said I should have gotten a form to fill out manually via email. I filled it out and sent it back ion and my contact said I should have a confirmation in the next day or so about the shipment. That was a week and a half ago and I am still waiting.

I made an online order on Monday 08/07. I called and left a phone message and emailed that same day in effort to get this order tax exempt and receive the GSA discount. Its been over two days and I have yet to receive any sort of reply. My office alone has purchased 4 desks (not including my order). One would think we would be privy to more prompt communication.