Leslie B.
I ordered a portable cooling unit
I ordered a portable cooling unit. When I received it and turned it on, it was clear it was defective. It made a terrible whacking sound and smelled like something was burning. I contacted them to return the unit and get a refund. After numerous emails and phone calls, they refuse to give me the address to return the unit, nor issue a refund. I had to file a dispute with my bank for the charge.

