verniershop.comReviews of verniershop.com

The company is a fraud do not order anything from this company! Do not order anything from this company! Complete fraud. Do not release your credit card information

Scam. Scam. Scam. I called the company to ask about a charge that they tried to charge on my card me twice but my card service blocked it and the lady hung the phone up on me.

Do not buy from these people. I bought a foot mat that has electrical pulses. For neuropathy care. It didn't work! But the real problem is they have tried to charge my Credit card another 29.99 And i did not buy anything!!!!!! Fraud

This company is awful. Do NOT purchase anything from them. I ordered a portable AC from them, my credit card has been changed and they did not send me a receipt. I have called four times and only once was able to speak to someone who promised me that my issue was being addressed and I would recover an email confirmation regarding if the order went through within 24-48 hours. I have not received any emails. I have called numerous times only to hear it ring, and either have a full mail box OR music and then their help line hangs up on you. I am convinced this is a total scam and now need to report the fraud to my credit card company. Not everyone loves Amazon, but I do know it is generally safe when ordering online. Please don’t waste your precious time or money on this company… also when you purchase from them the purchase comes up as something complete different than what you ordered.

Might have the worst customer service I’ve ever encountered. The call center couldn’t be bothered, got hung up on, called back probably 6 times before another answer, bad attitudes, lots of interrupting, they don’t really listen and are harsh with replies, telling me I’m “all over the place” when explaining the issue…?! Really interesting way to take care of people. 🤔 Ghosting on email multiple threads. Just very disappointing. Would not recommend at all. So rude and a big hassle AND I even paid extra for the ultimate protection program which is clearly bogus… They don’t fulfill their promises/offers. Was promised partial refund at first then got ghosted, to which I called (after many emails) and then got promised a full refund for the hassle and also nothing… Still not resolved after weeks. Not cool.

Poor quality, poor customer service, Sketchy hidden fees, products don't work how they're intended to. First order never made it to my house even though tracking says it was delivered. But it was past 30 day of ordering it so they told me to Eff off. For customer service rep hung up on me because he couldn't understand me, second one more pleasant but couldn't help me. Basically stated " we had your money for more than 30 days it's ours now"

OK, I thought I did my due diligence, but obviously, I didn't. I was looking for a portable AC for my daughter and while I did research on the AC unit reviews, I neglected to realize that this was just a third party site that sold various different products and what I received was a Cosway unit that was defective, didn't do anything that it was advertised. So, I called customer service 3 times. - 6/24 - 1st time - I get hung up on - 6/24 - 2nd time - Called right back and a lady got my info and she told me that I would get an email the next day - 6/25 - 3rd time - Guy was trying to rush me off the phone and said I would get an email the next day. - Emailed customer service since 6/25 and still no resolution. They make their money hoping you forget you want to cancel and if you don't, offer you 40% to keep the unit. If you still don't want it, then they tell you that you need to pay $15 for a return label and then when you look at the credit card statement, you're charged $29.99. Serious, stay away from this company!

This is a horrible experience. I will definitely not buy from them again. I brought something to fix my cell phone crack screen. The product was received late. By the time I receive it the product had leak all out. So I took a pictures of the product and email them to get a refund no response. So I called them the next day and spoke with a guy who was very rude. I told him and he preceed to tell me that I will not receive my money back unless I send the product back. On the website it said to just take pictures in order to receive your refund. The product I received was resin, so if you know anything about resin it is a loud smelling liquid. With that being said I threw it away immediately. So he told me I quote "Do you want to receive your refund or not and do you know how many calls I get a day about this" I just simply hung up because I just thought he was very rude. Do not buy from vernier shop.