Called to cancel order. A "3rd party" customer service rep told me they are contracted by Verniershop.com and that they would relay the cancel order request. I never heard from verniershop.com. I called the next day. The "3rd" party customer service mailbox was full for 2 days. The order was delivered and the voicemail box is still full. I stopped payment. I hope my ban cooperates.
MB
MB
SCAM ALERT!.
SCAM ALERT!.
Do not buy from this Chinese company. They miss represent themselves as an American company. This is a total scam in front different ways. Once you purchased from them online. They keep your CC information. Suddenly you are going to start seeing other random charges in your CC. As if they are paying themselves for no reason using your CC.
Besides what I mentioned above. I ordered 3 cameras from them. Took over 3 weeks to arrived. Well they were coming from China. Just to get a tracking number took about a week. On top of that. They sent the cameras to someone name “Jane” in New Jersey. This “Jane” person forwarded them to me. As if the cams were coming from NJ. But you can clearly see in your tracking number where they originated.
The cams were very cheap made. Temu would probably have better cams and that is saying something. I took a look at them. Put them back in their envelop that came in. Next day. Returning it back to “Jane” via priority mail.
After all that. They had the cynicism to want to keep my money. I kept emailing someone name “Mary” for my refund. They kept delaying. I requested my money back for about 3 to 4 times via email. Finally went thru my CC to make the report. Capital one put the money back in my CC. Guess what. Few days after. I see that vernier still doing random charges in my CC. Thanks to Capital one that alerted me immediately before they approved the charges. Even Capital One knew it was a scam. Once I confirmed I had not buy anything from them. Capital one declined their transactions. Aaron the same time. Capital one automatically had to stop my CC. To replace it with new one cause clearly my CC was compromised.
Lastly. Apple should take this company out of their store app. This is a clear scam company.
GR
George R.
I purchased a mini micro sd pro camera…
I purchased a micro hd pro video camera (with so-called night vision lmao). It did absolutely nothing. At alI! So then I searched everywhere including overseas (where they're based--in China I believe) to find out more about these Vernier Shop scammers.
But I couldn't find any business titled Vernier Shop anywhere (except their website) despite my online searches. They are a complete fraud. However,the fake-mini-pro-useless-HD-camera experience has taught me to do some checking for bad reviews (or NO reviews at all --which is also a red flag) before paying out money only to be fooled once the gift gets delivered and unwrapped and its contents are exposed as a scam. Imagine a business getting paid for trading in prank-merchandise.Though I wasn't too upset (since the cost was minimal) but I did indeed feel tricked and rudely pranked I guess lol. But I knew I wasn't
on Candid Camera either, cuz the purported Mini-Micro Wifi-Wireles HD-Video Indoor-Security Camera with High Resolution and Powerful Night Vision was anything BUT! And not only was this camera absent of its Night Vision but it's Day Vision was pretty sheety too,to say the least. So I said all of that to say this: Do not give Vernier Shop your money unless you like donating to fraudsters.This Vernier Shop is not a legitimate business, but your frustration at not being able to contact them in a live chat to berate and castigate them will be legitimate frustration. But in the end, it's more legit to castigate myself for being a compulsive spender and not reading many reviews. But despite feeling a little conned, I still didn't wanna go through the hassle of trying to get 30 dollars back, I only wanted to give them a peace of my mind. But I could never reach them over the phone. Furthermore, the best peace of mind that I can give to an outfit like Vernier (while simultaneously warning others) is to tell them in a publicly-posted scathing review of their business practices. I've written brutally blunt reviews on a a couple of overseas sellers who were with Ebay. They begged me to change the review and they promised to refund the money and even told me to keep the product too. How lucky for them that their operation isnt selling through some organization like Ebay, they'd be shuddering in their boots and cringing at the thought of the amount of new customers that a SCATHING review such as mine would cost them. But I'm being more careful today to check em out first. I doubt Vernier feels the financial sting of any reviews,yet. They're hard to track down. But they'd be less likely to engage in such blatantly fraudulent behavior if they were going through Ebay. I'd show them no mercy with a written sentence. I'd pay them venom for their snake oil. Its better the devil they know...than the one they don't. Cuz if it's a product that is CONSPICUOUSLY different than advertised (but if I paid only 30 dollars or less),they can keep the money and beg all they want for a better review. I really don't wanna see them doing this to anyone else, plus it thrills me to no end to hear a con artist or liar beg when faced with some accountability.The customer is always right because its conducive to good return business. But a customer who has leverage to post their bad experience with a merchant in a public forum where it will likely be read, can be more than just a right-customer, with a nicely written statement, detailing the injustices of their used-car salesmanship and bait and switch advertisments,the customer has leeway to be more than just right. But we've been wronged by a merchant,we can be downright uncompromising and vindictive as we stifle back little giggles to ourselves while imagining the merchant's reaction as he reads the post of my little tattle-tale account of how he misrepresented his inferior goods and disappointments a good customer, a customer who's always right...and knows what to write...when he's been wronged. Thank you Ebay for allowing us customers to FEAR into their greedy little hearts 😁🤣
DL
Denice L.
DO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! YOU WILL GET SCAMMED!!!
I Bought a "portable air conditioner" and it did show up. I should have looked at these reviews prior to buying. I called Customer Service talked to a guy to see how much it weighed as a review said 75lbs or was that a typo. He didn't know and said to email CS, so I did. No contact back and I had to purchase to get the discount. I should have known NOT to buy it! It was ok but not powerful as it stated so I want to return it. BUT looking at all these reviews and looking under they're fine print return policy: discounted are considered final sales (this is how they get you as everything's discounted). Also you will have to pay shipping fees, 25% restocking fee and you will get a STORE credit. But what is REALLY weird is (I just saw a review on this site) is that today just a few weeks after my order; my CC company recognizing that I have a compromised card. Not sure if this is a coincidence or not. I had to cancel my CC and now seeing these reviews I would NOT EVER buy from them again. The Verniershop is also Vershop.co DON'T BUY FROM EITHER SITE! The Better Business Bureau says its NOT accredited as well! Thank you to EVERYONE who's shared their experiences.
CE
Carmen E.
This is the worst website I have ever…
This is the worst website I have ever ordered from!!!
2WEEKS!!! And STILL waiting for my order. I have called 3 times and sent one email and all I get is a rehearsed answer that my order will be sent ??
My final straw is this last call that I made again and this so called agent was eating what sounded like he was chewing on chips directly into my ear as he looked up my order. I was insulted that someone would give a customer such respect. This company is a joke and at this point probably a scam. So I can’t track my order because the tracking number offers no information and I cant call because there is no one that can simply let me know where my order is or get my account refunded for an order I have not received. I did not see HALF A STAR…. ABSOLUTELY DISGUSTING!!!
PL
Paul L.
I just recieve this cleaner Spray…
I just recieve this cleaner Spray yesterday and I was able to use it on my computer, phone, and tablet in my watch screen it's amazing. No amazing. No smell and you can't see fingerprints which is great. I'm sure can be use for item my screen will have finger. It's nice and adorable invention. I got 2 of them for a price I believe was decent. So far I like.
TC
TCC
Will never buy from this company…
Will never buy from this company again.! Purchase an item from them which I received. But recently saw 2 additional charges from verniershop for $29.99, totaling $59.98. As I am disputing these charges. I was told from my CC company it's a subscription. Complete SCAM! Never subscripted to this company. It was a 1 time purchase! You lost a customer for life for doing shady business! Shame on you!
JS
Justin S.
I used the Transparent Waterproof…
I used the Transparent Waterproof Adhesive on a crack in my bathroom floor, and it worked perfectly. The application was straightforward, and it dried quickly. The best part is that it's completely transparent, so it didn't alter the look of my tiles. Excellent product for any waterproofing needs.