VernalReviews of vernalspace.com

The quality of the furniture is great! The shipping could be improved. I received my 2 pieces of furniture from 4 different shippers over the span of a week. I was not able to fully complete my office setup until everything arrived. I am still missing one piece. Updated to 5 stars Working with Vernal customer service was great. They apologized for the delayed shipment and took immediate action to send me a replacement. I received the missing item just a few days later. I appreciate the dedication of the customer service team. The quality of the furniture is great and combined with the outstanding customer service, I will definitely be a repeat customer and recommend Vernal to family and friends.

Vernal Space furniture is absolutely beautiful — the design and quality exceeded my expectations! The team was a pleasure to work with; their customer service is attentive, accommodating, and genuinely cares about their customers. I highly recommend Vernal Space to anyone looking for stylish, high-quality furniture and a great shopping experience.

the product seems good, but the shipment came with out key component.. the keypad. I had disassembled and moved out my old desk to put the new one in place when I built it. The missing part makes it unusable. So... i had no desk to work for that day. in fact, I ended up using a folding table until my parts arrive.. which I was told it could be as much as 3 weeks. This greatly impacted my work from home and was a large inconvenience. **Note - Shirley from VERNAL has contacted me and is tracking the shipment of my parts, they have graciously offered a partial refund to compensate me for the wait, post sale follow up has been awesome. Nov 21st Update. I am happy to report that the missing parts have arrived. Shirley from customer support has been awesome following up on my parts, and offering a small rebate for my troubles. I will definitely be a Vernal customer as the needs arise. Thanks Shirley and Vernal team!

It shipped fast in a few boxes. Detailed instructions for me to put it together. Small details were thoroughly thought of. We had a shipping issue with one box being damaged, they took care of it right away and with-in days I had the replace piece.

Nice quality, really feels heavy duty.

It was an amazing experience. I love my desk and side cabinet and desk shelf!! All work great!

Wrong Hardware Packed. The hardware that was included to build my desk is missing a very specific M8 Set screw used for mounting the crossbar rail. My new desk is now at the halfway build stage taking up half of my living room until vernal can get me the correct hardware. One star because in the current state the product is unfinished, useless in the middle of the room.

Service was super fast, and items appropriately in separate boxes to limit the weight.