VerishopReviews of verishop.com

I ordered Ghost Democracy beauty products for my wife that I could not find anywhere else. The products were amazing and ship quality was very strong. I highly recommend.

It’s been weeks since I placed in order for a pair of Docs (2nd day air) and I have no idea where they are. Verishop has not replied to customer service emails, the customer support phone number goes directly to voicemail (who does that?), and the online chat leaves tells you to email them LOL. I guess there’s a reason why I had never heard of Verishop. My advice is to avoid them at all cost. Verishop if you are reading this - where are my boots???

I give Verishop NEGATIVE stars - they are TERRIBLE and should be called Verish#tty. After having no information about when my item was going to arrive, then triple confirming (email, phone, text) that a $400 dress would arrive in plenty of time for the event I am attending, I got a cancellation email - 4 hours after an email that said it was on its way. No explanation. Nothing. I called to let them know what a lurch they left me in, because I have no time to find something else 2 days before the event, and they just said... "oh, well it must be an inventory issue on the brand's end." DON'T BE FOOLED. They are terrible.

I was a little unsure of this company after finding what seemed to be almost TOO good of a deal on some Paige jeans, and reading a few not so great reviews. However, my experience was completely seamless. The jeans are exactly as pictured at a much lower cost than Nordstrom. They arrived within 5 days and were packed nicely.

Poor traceability no accountability for shipping process and delivery times even with expedited 2- day shipping. Do not believe what their website tells you it is completely inaccurate and UPS confirmed that they did not ship 2-day.. it was shipped via ground. I ordered the package on a Monday, at ordering it stated it’s be delivered by Friday but now arriving the following Monday ... A FULL WEEK LATER from when I ordered with 2-day shipping. When I followed up with Verishop customer service they claimed it was shipped with 2-day however after an hour trying to contact a human that could help me at UPS (Verishop offered no assistance) and finally get a supervisor to assist we confirmed the package was NOT SHIPPED WITH 2-day as stated and there was no real option to intercept/reship and get it by the needed date. Shame on me for not reading these reviews sooner. I could’ve ordered direct via seller web site and cut out the middleman. Would never use Verishop again.

I received an item that wasn't the same as advertised. Please check your items thoroughly, take pictures of the item you ordered (to compare with what you get) keep your tags, any wrapping and box it came in. Although customer service was quick with resolution, their items are not inexpensive and the consumer should get what they ordered, it’s an inconvenience. I will not order here again.

Customer service is professional but lack any real tools to help shoppers. I ordered an item on a Friday, and by the following Tuesday, the order was still "processing". A quick chat with customer service revealed that they don't process orders on the weekend. And then it takes 2-3 business days to process before shipping. Meanwhile, plenty of smaller shops process orders 24/7 and offer 1-2 day shipping for free. Customer service couldn't cancel my order, so that's an added pain point of processing a return, if/when my order arrives. You're better off shopping elsewhere.

I love Verishop! They have the nicest selection of home items. I bought this beautiful wine opener that is black and gold. I get compliments on it all of the time. One time I had an issue with a broken item. I called customer service and they resolved my issue right away with an exchange. Super friendly and courteous!