VerihealReviews of veriheal.com

Excellent service. Listened and was super helpful. 5* rating. Was approved super fast.

This was a really nice experience for me in every way possible. It was affordable and I was met with kindness and patience through out my time of being a member. It was less expensive and quicker then me going to a doctor in person. It was nice that we could do the video chat from home or wherever we need. When I first signed up I had such a sweet woman by the name of Aya help me get started and told me everything I needed to know. Oh my goodness! I felt like I had known her my whole life! She has always been available and extremely helpful and selfless. Today I was renewing my card and was stressed because I thought it was going to be a stressful process because each time you might be met with a new face and I didn't know if they would be kind and helpful or even understanding like Aya. I suffer from severe anxiety so it was really nice to have miss Rachel help me out today. I am really excited and she was able to set me up an appointment for 9:15pm tonight. I couldn't be more grateful. Rachel was very observant and really listened to my concerns and helped me every step of the way. I hope these two ladies are given a raise for their superior customer service skills. I would also like to say a huge late but very important thank you not to just these two wonderful ladies but also my Doctor at the time Miss Carolina. She was extremely helpful and kind to me. She made me feel relaxed when we talked and not judged. She is a really great person who has a golden heart and wants the best for her patients. I want to apologize for the late review as I am horrible with technology and did not know how to send it. Thank you very much miss Rachel for teaching me. I love you all, thank you guys for everything. Sending you all good vibes and thoughts. Respectfully, Brittany

Great service from a great company. When I needed a detailed receipt to provide to my FSA account to cover my appointment, Veriheal's customer service team responded promptly with documentation that my FSA accepted. I'm referring Veriheal to everyone that I can think of.

Everyone is so nice and friendly and helpful. They are extremely knowledgeable.

I have always had a great experience here. Staff very friendly and knowledgeable.

Pain full please Ann Marie Alicea

Excellent service from start to finish!

They a scam , unprofessional, supposing Doctor was 2 hours late, it was a text consult not video consultation as advertised, Dr. Samuel Williams Liscence or permit number for louisiana is also fake COVID19-TMP-866, he recommended over counter cbd, a fake digital cannabis pdf certification, they advertise for medical cannabis not over counter cbd for 200$... in addition the supposive medical cannabis dispensery the herb import is not a dispensery for medical cannabis. He also provided nuleaf naturals which is also cbd site. I spoke with 4 representative , Last REPRESENTATIVEs name was ally a female confirmed my identity said she would call the Dr. You claim is Liscence in La and see what can be done and would call back Oct 26, 2021. Today is Oct 29 2021 and no one picks up I was on hold for 40 mins when I called today.. previous calls was not logged or recorded according to ally and there is no trace of my complaints in your system according to each previous representatives, each one I spoke with have my information on file and number... they did not call back or follow up... if there is a respond to this by veriheal and they closed this out without me respond saying I was refunded or my issue was resolved then open your eyes , they are scamming and covering up illegal transactions , activity, and taking people's money.. I have created a dispute with my bank for fraud charges due to fake advertising and fake policy of refund 100% guarantee if not approved. The catch is they approved for cbd , not medical cannabis, you don't need a permit or recommendation for cbd. It's over counter and it's not 200$ through a supposedly consult company that gets you recommended or renewals for medical cannabis ( veriheal )... Veriheal you scammed the wrong person, I will not stop until my money has been refunded and legal action has been taken. Best regards Updated Jean broyard is my name I left my contact number and email still on file on veriheal, I edited and deleted my Liscence and medical record off your site so my personal information can not be used for fraudulent identity theft, further more I will lock my credit from any new credit being opened in my name so I know yall did not just take me for my funds but also my identity. I provided enough information on this review for you to find my account in question? How are yall going to find more details on the situation if your customer service support team 18336637284 option 5, is not documenting complaints creating a ticket order or history log of customers calls, you have a very serious problem. situation is unresolved for anyone reading this. Update nov 2nd A refund shows pending on my account. I received a phone call but the number showed as a local number and spam call , not a call from veriheal, I received an email stating yall processed a refund to follow. There are underlying issues that was never resolved and my experience was not by any means a positive or professional one. I want to be clear a refund does not omit all the wrong procedures and actions that was not taken in correspondence to my issues with your company. Our business is concluded.