Veriheal Reviews | Read Customer Reviews of veriheal.com

VerihealReviews of veriheal.com

4.61,971 reviews
Clinics
1700 E 17th Ave #200, Denver, Colorado

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Veriheal

About Veriheal

Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.

Veriheal (veriheal.com) has 1,971 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: veriheal.com
Website: veriheal.com
Category: Clinics
Location: Denver, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Veriheal reviews

Showing 15 reviews with 2 stars · Clear filters

customer J.
Oct 22, 2026
I’m not sure what happened after I made…
I’m not sure what happened after I made a payment. No one never got back to me. Yeah I got email but I’m not sure what that was all about. I just did not get a verbal confirm and no doctor ever called me. This is why I waited at three because I’m not sure what happened after I made payment.
Response from VerihealOct 22, 2026
Hi Joseph, we're sorry to hear that you're unsure of what to do next! It seems all your documentation is up to date on Veriheal's end, and an email was sent to you outlining your next steps. Depending on your state and your card's expiration date, you may need to register directly with the state portal. Please consider reaching out to your state department directly if you need to check the status of your card, or feel free to contact us at 855-452-6224 if you need further help!
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customer
Oct 17, 2026
I logged on for my doctor appointment 5…
I logged on for my doctor appointment 5 minutes prior to the start time. 20 minutes later no doctor. So I had to call and was promised a later appointment and some kind of credit for all of the delays. I set aside the time during my day and nothing. I called again and was promised a call back because they were too busy. Finally I got my appointment scheduled and talked to a very nice doctor and finally all is well. Still NO CREDIT. I will use a different service next time.
Response from VerihealOct 17, 2026
Hello, thank you for your review. We apologize that your provider missed your initial appointment. We'll look into this right away and get back to you regarding any credit. Someone from our team will reach out directly once we have more information.
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Craig L.
Oct 15, 2026
Doctor was almost impossible to hear on…
Doctor was almost impossible to hear on video call and I got at least 3 emails about promo codes after I'd already used a link provided by a rep to schedule and complete my appointment, and received more emails after responding that I'd already completed.
Response from VerihealOct 16, 2026
Hello Craig, we appreciate you bringing these issues to our attention. We apologize for the poor audio during your consultation, as well as the barrage of emails after your appointment was finished. We have taken note of your experience as your feedback helps us improve. Please know that if you prefer not to receive future updates, you can adjust your communication preferences through your Veriheal account or by giving us a quick call. Thank you for your feedback!
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Kevin Smith C.
Oct 8, 2026
I was double charged on 10/01
I was double charged on 10/01. Still have not received my refund.
Response from VerihealOct 9, 2026
Hello Kevin, thank you for bringing this to our attention! We apologize that you were double-booked. Please know that your refund has been processed and may take 5–7 business days to reflect in your account. We apologize for the inconvenience and thank you so much for your patience!
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customer
Oct 6, 2026
I went to the dispensary and found out…
I went to the dispensary and found out the dr license was revoked. It took me over a week to get a new certification. I had to keep calling to finally get it emailed to me
Response from VerihealOct 6, 2026
Hello, thank you for taking the time to share your review! We sincerely apologize for the delay you experienced during your recertification. While we work quickly to transition affected patients to other doctors within our network, we understand how frustrating any interruption in care can be. We are glad our team was able to resolve everything for you in the end, and we truly appreciate your patience.
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Sarah D.
Sep 20, 2026
The provider was over a half hour late
The provider was over a half hour late, and I never received my recommendation/allotment via email and it does not show up in my portal.
Response from VerihealSep 21, 2026
Hi Sarah, we sincerely apologize for the inconvenience this has caused. We are currently investigating the matter, and a member of our support team will contact you directly to assist you and ensure this is resolved.
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customer
Sep 1, 2026
Very bad communication and follow up
Very bad communication and follow up. Bad directions and site.
Response from VerihealSep 2, 2026
Hello, thank you for sharing your review. We have noted your concerns regarding our communication, directions, and website usability, and we will seek to improve in these areas. We appreciate your feedback as we work to enhance our overall user experience.
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Maria S.
Aug 8, 2026
O was unable to renew my MM card
O was unable to renew my MM card . No assistance and fee paid
Response from VerihealAug 10, 2026
Hi Maria, we apologize for any unexpected delay with your card. A member of our team will reach out as soon as possible to help clear up any missing details and provide further assistance. Thank you for your patience and for allowing us to make this right!
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