Seng Han L.
Heavy loses that are hidden
I have been subscribed to the Stocks and ETFs service since September 2025. Gareth seems like a great guy, but I think it’s important that i provide my honest opinion that give potential customers heads up. My experience matches some of the recent low star reviews below. In short, the service is not as effective as advertised and losses have been hidden. In September 2025, I joined the service because of the impressive over 90% win record. However, once you become a member, you are able to see all open trades and there were over 10 trades opened as early as 2024 that were making heavy loses but not closed and therefore, no in the books as a loss or advertised. For example, a NVDA short in 2024 was still open. Each of these trades were about 100% loss each, and I’m being conservative. The reason I can’t remember is because as of recently, they’ve all been removed from VI’s books even though they were still open. I elaborate more below. I understand it’s based on probability and therefore not all trades go the right way, but it gets worse. I followed the service into a couple of trades shorting the semis when they were flying and got wiped out because of the lack of risk management. VI do not use stops or give an indication of when to. I didn’t cut loses because I’m following experts, it got so bad that, for example, I was margin called out of the WDC short because I was at a 330% loss. Multiple times, I wanted to ask (not criticise) if there was a plan of action, but comments are disabled and there is no way to connect with the team. I watched the daily videos, but there were no mentions of the elephant in the room, and therefore I was stressed for months. Transparency would have kept me assured, but instead I was in the dark. When I mentioned my experience to a professional trader in my area, he was shocked. Worst part and icing on the cake was that there was a recent update to the app, and all the trades that are pre-2026 that were stil open and making heavy loses, are ERASED. Like I mentioned, there were at least 10 trades making about a 100% loss each, which I’m unable to validate. Furthermore, there was no guidance of what to do with those holding these older trades with losses (including myself), although happy to be challenged with evidence if I missed this. Below is a sample of a couple of personal loses that I experienced that VI had never closed but are now been wiped from their ecords. Disclaimer that the loss % is when I pulled out because I had no view of what the strategy was. Although still losing, I understand some of these have dropped since. I may have held on if there was transparency. - WDC - short - 330% loss (margin called) - STX - short - 60% loss - LITE - short - 80% loss - ZSL - short - 73% loss - and shortly after this loss, Ben closed the service that was leading this trade but fairness, he left a video of his recommendation of how to proceed. - SOXL - cannot remember exactly but big loses in 2025. In the 10 months I’ve been with the service, I’ve experience a net loss of $20k, which is large considering my largest single position trade was about $1200 (I’m learning and conservative). In conclusion, It’s not the loses the upset me, it’s the lack of transparency. The list above are only my personal loses. Like I said, there were at least 10 more trades that were still open, some since 2024, and were loosing in the hundreds of %. I cannot trust this service and cannot support it any further. I’m removing my subscription regardless of how successful they are. I notice that VI are consistent in replying to reviews. Very open to hear your side of the story.
Response from Verified InvestingJul 31, 2026
Dear Seng, Thank you for taking the time to share your experience. We appreciate constructive feedback and the opportunity to clarify a few points. First, we respectfully disagree with the assertion that Verified Investing hides or erases losing trades. Open positions are not forgotten or abandoned and continue to be monitored and discussed by our Pro Traders until they are ultimately closed. Changes to the platform were made to improve the member experience and reporting, not to remove or conceal historical positions. If you're still an active member, we'd invite you to reach out to our Support team so that our team can help navigate you to any positions that you're having difficulty reviewing. Most importantly, Verified Investing is an educational platform, not a managed investment service. While we provide technical analysis and trade ideas, each member is responsible for their own trade execution, position sizing, use of leverage, and risk management. We encourage every trader to adapt our analysis to their own financial objectives and tolerance for risk. We're sorry to hear that our methodology did not align with your expectations, but we remain committed to transparency, education, and supporting our members through all market conditions. We appreciate your invitation to respond and wish you the very best in your future trading. Sincerely, the Verified Investing team