VerblingVerbling’s mission is to empower people all over the world to become fluent in a foreign language. We use online live video technology to help people develop their skills together with teachers and students on a global scale. The teachers and students who make our mission possible are spread across six continents.
Verbling (verbling.com) has 767 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Language Learning · Valley village ca 91607, California
Excellent
Language Learning · Palo Alto, California
Excellent
Language Learning · San Diego, California
Excellent
Language Learning · palos verdes estates, California
Excellent
767 approved reviews, newest moderated first
CJ L.
The specific rep I spoke with (Peter) couldn't do anything about a situation that in fact, I caused, but he still spoke in a reasoable tone and helped me see how I could prevent the issue in the future. That tone was much appreciated.
Response from VerblingApr 19, 2023
Hi! Thanks a lot for your review! We're grateful for all the feedback that we receive, and this motivates us to continue working hard to improve our product. Many thanks, Verbling Team
Yvonne
I truly appreciated Peter's quick and proactive assistance. My particular problem concerned a failed cash-out from Verbling to my PayPal account. I never once had to worry about how long the problem resolution would take because Peter provided me with the important details and an approximate timeline. This is just one of the reasons why I love working as a private teacher on the Verbling platform. Sincere regards, Yvonne
Response from VerblingApr 19, 2023
Hello Yvonne, We appreciate your comments. Happy to see your satisfaction with our service and support. We remain at your disposal for any other queries you might have. Busuu team
Ana R.
The team answered immediately after I asked about an issue.
Response from VerblingApr 17, 2023
Hi Ana, Thanks a lot for your lovely review! We're grateful for all the feedback that we receive, and this motivates us to continue working hard. Thank you again🥰 Verbling Team
David
I set up three intro lessons and two out of three of the teachers didn't show up. One of them cancelled shortly before the lesson. One just didn't show up. It's impossible to speak to a human at customer service about getting a refund.
Response from VerblingApr 11, 2023
Hello David, Thanks for getting in touch - we are sorry to hear about your recent misadventure. We have requested your details to look into the issue in further detail and work on providing a quick solution - if you do not receive an email from Trustpilot, please feel free to contact [email protected] again and refer back to this review so that our Support team can align. Our team is only composed of real people and we will be happy to assist you. We are looking forward to finding a solution to your issue! Have a good day in the meantime. Verbling Support
Abeke R.
2047723858 Khuda bank Abeke Randy
JAKNINE
La clase de prueba tuve que recibirla por el celular, imposible acceder desde el ordenador. La primera de las 10 clases compradas, imposible conectarme desde el ordenador. La profesora pidió reprogramar porque desde el celular sería muy dificil. La conexión es un desastre !. Por favor contactarme para solucionar esto o tendré que cancelar todo y pedir reembolso de las 10 clases compradas
Response from VerblingMar 9, 2023
Hola, Gracias por tu comentario - sentimos la decepción. Estamos tratando de solicitar su dirección de correo electrónico, por lo que nuestro equipo puede mirar en esto para usted tan pronto como sea posible. Si aún no has recibido la solicitud de Trustpilot, no dudes en ponerte en contacto con nosotros a través de [email protected] y haz referencia a esta opinión para que nuestros equipos estén alineados. Un cordial saludo, Equipo Busuu
FERNANDA RAMOS DA SILVA DE J.
Supportive, helpful, kind, efficient and fast! Couldn't be happier!
Mashel G.
Gave the highest rating because the support staff was very helpful in working with me on the coupon application problem, I've experienced on the website. Their reply was very prompt, personalized, and we took several quick exchanges to work out the problem to my satisfaction. And this happened over the weekend (!)