Sian C.
Waste of time, they cancelled my booking twice!!
Last year I booked an excursion through venture ashore , and they cancelled it the day before saying the website shouldn’t have shown the option as my cruise was only getting in an hour before the excursion was supposed to start leaving us with nothing. This year I ordered the same excursion over 9 months in advance and made sure there was enough time for the cruise to be in and they waited until now to cancel it again ! Absolutely useless , wouldn’t recommend, book with someone that’s not going to leave you waiting and then cancel leaving you with nothing. Don’t offer something you can’t deliver.
Response from Venture AshoreAug 9, 2024
Hi Sian, I am sorry your booking had to be cancelled, as explained in our correspondence, the vendor for this particular tour had made the decision to remove this due to lack of availability, please contact [email protected] if there is anything we can do for you, our aim is to ensure all of our clients receive the best possible service and we really do not like to let our clients down.




