Dev
Avoid at all costs.
I’m a Canadian, I have ordered from this company multiple times, the reason I continued to order is because I love there designs and there cases are pretty protective. Aside from that there isn’t a single good thing about this company, the owner of this company is too busy trying to look cute modeling with the phone cases. Maybe instead of worrying about constant new designs and getting your cases to influencers, you should care about the general public and fix your shipping and customer service issues. You cannot get ahold of anyone real. And ALL of my cases have taken at least a month to get them. If there’s any issues good luck, some cases come defective as well as there grip rings. After knowing the hell it takes to get a case. I decided to order one last time. And I know this case will also take a month to arrive if I’m lucky plus expensive duties. I even asked in a live Instagram about the shipping issues and the owner laughed about it, she doesn’t take it seriously she just wants to take peoples money, I’d highly recommend avoiding this company. She does not give a crap. Not to mention they try to remove any negative reviews.
Response from Velvet CaviarOct 2, 2025
Hi, Dev! We appreciate you bringing this to our attention. We'd love a chance to make things right. Please reach out to our team at [email protected]. Hope to hear from you soon. 😊

