VelitcampingReviews of velitcamping.com

Raleigh was a pleasure to talk to an equal parts attentive and very knowledgeable. We have a unique use situation where we’re planning to use the heater in elevations potentially above 15,000 feet. His answers were thorough and honest. He seemed like someone we could lean on in the future should we need to troubleshoot any product issues later on. The confidence I left with after our conversation essentially finalized our decision to purchase Velit heater for our journey on the Pan-American highway. Appreciate you, Raleigh and we’l be in touch soon.

Nothing went wrong,perfect customer experience

The heater was shipped quickly. It is now installed and working great!

Everything installed as planned. Works great!

Great heater so far and easy to install, seems very high quality compared to the CDH I replaced with it. 3 stars only because the shipping was slow and I had to remind them several times to actually ship it.

Hermoso todo

UK warehouse is not well stocked. Expect many delays on UK orders, as well as frustrating customer service. In the end I got my shipment organized (3 months total wait time from initial order to delivery!), but only after several weeks of back and forth with a customer service for whom english is clearly a second language, and who doesn't understand basic principles of customer service.

Raleigh answered the phone every time I called and when we determined that I needed a certain part, he shipped it to me immediately. Their response times and customer service are exceptional. I have been using the heater in below freezing temperatures in Colorado for a few weeks now and I've had to turn the heater down at night since it gets so warm. I highly recommend these folks if you're looking for a camper van heating solution.