susan
Terrible support
Support is not very helpful. They advertise a daily bonus. Well, I log in every day and receive 0.50 bonus, however, a few minutes later, it gets removed. I've asked support about it and all they did was say "Please refer to the link." Which is the link to their promotion page, that directly states a daily bonus. I have brought the "problem" to their attention many times. They will not address my concerns about why it keeps getting removed. All inquiries have been ignored. Why would I invest any money in a casino operating like this? 12/21/25: They did finally fix the problem. About 3 days ago. However, it took making a review here on Trustpilot to get any acknowledgment from them. I have never received any communication through chat or email. I'll see how things go. I'll raise the stars, if warranted, as time goes on. Response: ID: 2290390 Username: swright108
Response from VegasgloryDec 9, 2025
Hello Susan, very sorry to hear about your experience. I promise we extremely care about our players. Could I please have your user name so we could look in to this for you. Gary, Customer Service Specialist




