Justin
VCA is the WORST. STAY AWAY AT ALL COSTS.
I am filing a class action lawsuit against VCA. They killed my cat Winston and they are the most disgusting, incompetent, greedy, POS. VCA is the WORST vet clinic and I will NEVER ever take another pet there again. I have recently discovered that VCA is owned by the Mars family and is nothing but a greedy disgusting corporation that absolutely puts profits and money ahead of pet care. Based on my experience, they do not care if your pet is sick. They only care about how much money they can get from you. Pets are treated like objects. DO NOT and I mean DO NOT take your pet to VCA if you want. your pet to live if your pet is sick.. After charging over $4,000 for 24 hour hospitalization of my cat and pressuring me to pay more money during his care, VCA accelerated the deterioration of my cat Winston who was able to move, jump around, and sit next to me prior to the gross incompetent care that led to pressure by them to euthanize him. The only thing I heard during Winston's hospitalization was demands for more money for more care and treatments and how poorly he was doing under their care. In fact, I was told that unless I paid more money, I needed to pick up my cat 5 hours before the 24 hours I paid for was up and that they would take the feeding tubes out. My cat had hepatic lipitosis (liver disease) which 70-90% cats can fully recover from if properly treated. Unfortunately, due the incompetent care and poor judgment exercised by the once-a-month temp vet and day-time tattooed vet, Winston became a vegetable. He clearly was not properly treated because treatments should not make a pet deathly sick. The staff I dealt with at VCA were uncompassionate and had little or no empathy. The tattooed day vet who euthanized my cat had absolutely no explanation or theory for how my cat went from being able to move and jump around in the examination room to being in a comatose state after they injected him with feeding tubes and whatever else they did to him that made him even sicker. The vet could not explain what would have caused my cat to have a stomach blockage so he could not eat or digest food. Nor did they refer me to another vet with critical care that could have performed surgery if needed. Instead, they told me there was nothing they could do as I was pressured to sign euthanization forms. The vets that cared for Wintson exercised very poor judgment in treating him because there is no way any pet should end up much more sicker when treated. Winston had a fever and numerous other problems that did not exist prior to bringing him there. I asked to speak to the overnight vet Lesley Ash after my cat was euthanized. I learned that Ash comes in once a month and was told I would have to wait 1 MONTH to speak to her again even though she had my phone number as she had no problem leaving messages for how poorly Winston was doing under her care Interestingly, neither the evening vet or tattooed day vet is even listed on VCA's staff on their web page so Winston wasn't even treated by someone on their staff. I contacted VCA to get the name of the day vet but they will not provide her name. I WISH my cat had NEVER been taken there as he would likely be alive today. I WISH VCA had never existed and I pray for all the other innocent who they killed. STAY AWAY from any vet clinic owned by the MARS family especially VCA. Winston deserved better. Your pet deserves better.