VCA Animal HospitalsReviews of vcahospitals.com

Just a simple piece of advice for all pet parents: do not trust anyone until you double-check with a different vet. I’m not going to name my dog or the vet, but the true story is that my 4-year-old baby would have died if I had not insisted on the correct medication after consulting another veterinary clinic. One issue is that a lack of knowledge can put you in a position where you feel forced to spend your entire savings to save your pet. Sometimes you are led to believe that more and more tests or treatments are needed, even when blood tests appear normal and your baby may need something different. I respect that place and will not name the vet or my dog’s name, out of respect for the front desk staff, nurses, and the people who genuinely tried to help me. But please be aware that it is important to double-check and consult a couple of clinics to make sure your pet receives the right care and has the best chance to survive.

WELLfirst of all my husky was pawing at her mouth ,drooling , and had stoped eating so i looked up vca hospital and thay had a first exam free so i singed up thay called but i mist the call the voice mail said that i had to call and varafy the apointment or thay would have to give it to some one els . So i did that and thay sent me a confermashion with time and date ... Now when i got there for the examthay took us to a vet room when the vet came in he looked at her eyes and then let my dog sniff the thethascope thenask if ther was any [roblems with her i told him about the pawing and drooling and not eatingand isad that she needs to get her teeth clesnd becaus she wouldent let me brush her teeth and i wanted to just have her checked to make sure she was healthy and ok ..he said ok ill be right back ...he never checked any thing els never even did the exam when he came back he said he had a bill for the exam and paine pills and antibotics witch cost $198 i reminded him of the free exam he said ok ill tell the front desk then he handed me asheet of paper for the teeh brushing /brushing he said i shoul brush her teeth every day when i seen the bill it was $ 1.500 now to have them brush her teeth every day would cost over $566.000 for a year i told him thats to much but i would pay for the paine pills and atiboics he said ok and i signd for both but when i got to the front counter the vet wisperd something to the two girl and the first thing she said was you dident sign up for the free exam i replyed yes i did and that one of them had left a messege on my phone saying that i had to verafy my free apointment or it be given to someone els she said if we did we would of sent a confermashion with a coad i got my phone and showed it to her she said thers no coad on there .well thats not problem i dident send it to my self you sent it to me and then tryed to say that its for first time vist the free exam yah iv never been here befor with my pet befor lena my husky was the forst dog i ever had . so one of the went back talk to the vet came bacck and said that he cleard the exam but then ony was going to sale me the antibicots iasked her about the paine pills she told me that it was a packeg deal sents i dident pay for the exam i couldent get the paine pills i had the money for the pills so theni handed her a hundred doller bill thay looked at me and said we dont have change so not only did thay not check my dog but tryed to charge me for itand thenwouldent give me the paine pills for my dog so my dog is still in paine suffering THE ONLY THING THAY WAS WORRYED ABOUT WAS HOW MUCH MONEY THAY COULD GET FROM ME AT 566.000 A YEAR TO BRUSH MY DOGS TEETH THATS MORE THAN THE PRESADENT OF THE USA GETS PAYED SO DO YOUR SELF A FAVOR DO NOT TAKE YOUR PETS THERE THERE RIPPING EVERY ONE OFF BLINDAND IM CONTACTING A LAWER AFTER I FINISH THISAND REPORTING THEM TO THE BBB AND ANIMAL BOURD THAY DIDENT CARE ABOUT MY DOG AT ALL JUST QUICK FAST CASH

So today, after 13 years of being a loyal customer to the only Vet my dog has ever seen, VCA Wakefield denied me in my singular moment of real need. I called them to see my dog, who was dying, and they simply said they were full today and didn’t have time to see us. Shameful. Think long and hard about using this place if that’s how they treat customers and patients. The one time we needed them, they turned their back on us. And don’t believe whatever they say in their response about not having the facilities to treat him if he needed overnight care, I begged them to see us and they wouldn’t even examine him to see what was wrong. Rest in peace my boy.

No compassion for the animal. We spent at least 800 dollars a year for about 4 years on our dog and he still has a miserable rash. Now I'm disabled and I'm not making enough money to take him for treatment there anymore. He has gotten worse and we can no longer afford his medication. They just charge you a small fortune and the older gentlemen vet there just wants your money and will let your animal suffer without giving him the proper care. Pick a better vet.

I would give them negative rating dont trust them, they are bunch of money hungry people who prey on pet parents. They killed my dog they didnt even tell me he was dying and was having seizures due to them giving excess anesthesia. When I called they told me hes fine just to find it it was all a lie they have 0 administration skills 0 remorse , they will lie on your face and not take accountability. My dog died and I couldn't even say good bye I got there and he was dead and I found out hes dead by just checking in not even been informed by their team ! We will take legal action on youe negligence. You are supposed to call and inform us , dogs cannot speak but we have a voice , we will take this to the authorities especially complain against Caroline Duque ! Her negligence lead to the death of a valuable soul.

I would sue them if I could they killed my amazing dog, gave him over anesthesia and he didnt come out alive for a mere MRI. I wouldn't ever recommend anyone going there. The government needs to intervene here and shut them down.

My dog had a surgically removed anal sac cancer tumor removed elsewhere and we came to VCA for chemo. Sarah Sheafor was great when there was no tumor! A pleasure!! However, 9 mos after surgery, in February, we found that the tumor returned with a vengeance- it was golf ball sized and Sarah urged us to get chemo without surgery. She said that removing the tumor would be too difficult due to the location of the growth and that its removal would not extend my dog’s life. My dog is a little miniature poodle. Instead she was recommending Palladia chemo to shrink the tumor. She had two days of knowledge about my dog’s tumor and she failed to consult with a surgeon. When I asked her if she had consulted with a surgeon to remove it she said “No, did you want me to?” WTF? Palladia requires weeks to be fully effective and this golf ball tumor had grown from nothing in 8 weeks! Thankfully I know a soft tissue specialist at the Hope Center - consulted with her with the ultrasound results and she said “Sure I can remove this - I’ll take it out Thursday am!” It was Tuesday. My dog would not be here today if I had kept my dog under the care of Sarah Sheafor. Instead, we got the tumor completely removed two days after the surgeon consult (which I had to arrange). They recommended MedVet in Manasses and I could not be happier! Winnie has received ECT (a chemo that Sheafor was not proficient with) and Carboplatin. As of yesterday - May 26 - he continues to be tumor free!!!! He would be gone right now if I had left him with Sheafor. The surgeons at the Hope Center are fabulous in Vienna and they KNOW the good oncologists ——- take your dog to MedVet in Manasses! They are clinically trained on the most modern chemo treatments - (Sheafor is not) and have a fabulous bedside manner! You can get your ultrasounds done there too and they are cheaper! I was appalled at Sheafor’s clinical judgement after I had rolled out thousands in treatment. To walk around for two days knowing my dog had a huge tumor and not even “bother” checking with a surgeon? And then advising against surgery????? It’s time for Sarah Sheafor to retire! I shared her emails with other oncologists during this process and she was unfamiliar with ECT procedures! Do yourself a favor and go to MedVet Manasses! Recommend Dr. McMillan - and so did my surgeon!!!

I am extremely disappointed with this vet practice. I took my 65lb AussieDoodle in for an infected ear 6 days ago. The exam and tests came to approx. $500! One of things I was charged an excessive amount for was an RX which i knew I could find cheaper on Chewys.com plus I had a 30% off coupon I could use. The checkout person said they did not allow me to scan and email a RX in to Chewy’s but that I could call them and she gave me a hard copy of the Rx. I came home and called Chewy’s and ordered the RX over the phone with them and they told me they would call my vet. That was 5/21 (6 days ago). Just today I got an email from Chewy’s saying they had JUST now rec’d my Rx from the vet! I was livid!!!! The vet told them they would only accept an email and it took my vet 6 DAYS to respond to them - all the time my animal had an infected ear and was in pain and very uncomfortable. I had to cancel the chewy Rx and drive back to vet just to pick up the medication and I am sure they did this out of spite as they were much more expensive than Chewy.s. They weren’t satisfied with the almost $500 I had already paid them for something that should have been much less - they had to prove a point to the detriment of my animal. They certainly put profits over the welfare of animals and I WILL NEVER USE ANOTHER VCA VET HOSPITAL AGAIN AND WILL WARN ALL OF MY FRIEND!!! SHAME ON THEM!!! I AM ALSO REPORTING THEM TO MU STATES BOARD!