Vase MarketReviews of vasemarket.com

Vase Market reviews

96 approved reviews, newest moderated first

berin
Dec 1, 2017
Great company
Great company! Vases all arrived on time. Quality was good!
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Debra
Dec 1, 2017
Excellent!
Fast delivery, excellent customer service, VERY happy with our first (definitely not the last) experience!
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Dee B.
Dec 1, 2017
I ordered 16 vases but only received 4 …
I ordered 16 vases but only received 4 on that shipment because the others were damaged. I called and they resent 12 vases immediately. I received them but 2 were broken. Customer service was great was refunded for the broken vases. All in all I'm please with my purchase but I gave 4 stars only because I think they need to find a better system when shipping glass. It can be frustrating to have to go back and forth trying to get your order replaced
Response from Vase MarketDec 1, 2017
We apologize for the breakage of your order. I hope our customer service team have worked with you for the best solution. We will definitely look for a better packing/shipping system for our glass products. Again, sorry for all the troubles caused. If you have any other questions, feel free to contact us directly at 888-980-9698 M-F 8:30 am - 5:00 pm Pacific Time. Vase Market
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Plomax
Nov 30, 2017
Open end hurricane shades
I ordered the open end hurricane shades. Upon receipt five were broken and several had scratches on them and some had dents in the glass. I was not satisfied with the product. The items could not be replaced, although I was refunded for the one's that were flawed and broken. It didn't help my event. I would try them again. Their prices are affordable and they have many items to choose from whether you have an event or you're setting up your home.
Response from Vase MarketDec 1, 2017
We apologize for the broken items and the ones that had dents. There are some items that are coming directly from the manufacturer which causes we refund the items instead of replacement. We will make sure the improvement in the quality of our products and shipping to satisfy our customers better. If you have any other questions, feel free to contact us directly at 888-980-9698 M-F 8:30 am - 5:00 pm Pacific Time. Vase Market
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Colette I.
Nov 30, 2017
I love that delivery was on time they …
I love that delivery was on time they even called only thing was some of the vases on inside were not wrap just put in the box but they were not broken also like that the box was selled tight so that vases weren't broken
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Margaret H.
Oct 14, 2017
Column Vases
beautiful as described. well packed
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Veronica S.
Oct 14, 2017
I love the vases
I love the vases! Very good price and ships immediately!!!
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Lisa G.
Oct 14, 2017
LOVE LOVE LOVE THIS VENDOR
LOVE LOVE LOVE THIS VENDOR
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