vasco-translator.comReviews of vasco-translator.com

The device worked well for my first couple days traveling. I pulled it out of my pocket to use it and there was what looked like code on the top of the screen. I saw the words reset or factory reset as codes scrolled at the top of the screen. I tried turning it off but couldn’t. Then there was nothing on the screen. Can’t get it to turn on. Plan to contact customer service when their customer service is open 9am EST. Very disappointed as I’m traveling and planned on relying on the device. Contacted Vasco. Got an immediate response via email since on different time. Got clear instructions on how to reboot from a Vasco rep named Chris. Followed the instructions and it works. Saved the day. Changing my experience from disappointed to great with confidence and appreciation in Vasco customer service.

Great! Best translator ever! Can't wait for the new version!

Vasco-translator is the best device in its class. While many cell phones do have translation function, it is incomparable to supreme performance of Vasco in both audio and written translation and translation from pictures. The world wide availability of free internet connection is also unmatched. However, the best of all is their customer service. It happened that by mistake I received wrong color of Vasco device and their customer service promptly send me another unit in desired color and some extra gifts. Being online shopper for 20 years, this was my best experience so far. I highly recommend this product and this company to all world travelers.

I travel often and have found vasco devices to be the best option, particularly their newest addition the 4th generation. I'm shocked at how well and how quickly it translates my words. The earlier version (2nd and 3rd generation) were pretty good but this 4th generation has nearly zero delay, which makes the entire experience so much better. I haven't tried the photo translate with the latest generation but it worked reasonably well with older versions. Bottomline, if you want a translator device for real life situations - vasco is the company to trust and their latest will NOT disappoint. BTW, at CES I tested out a couple other translators that looked great 'on paper' but when testing in person, they were incredibly error-prone. lots of repeating. test before you buy - though you will end up buying vasco and enjoying your international travel beyond what I thought was possible!

No one ever reached out to me via email or phone, but they did rectify the situation by sending a new one.

Great device. Simple to use!

I recently purchased a Vasco V4 translator. It was very easy to set up. I briefly tried out the conversation and photo functions. Both worked well and are very easy to use. I have not travelled with it, yet. Once I travel with it in a live setting with more background noise, I can potentially offer additional insight. So far, I’m very happy.

Sent our school a test unit before we needed to commit to purchasing units. Great customer service and support.