VASA FitnessReviews of vasafitness.com

I only wish I had read these reviews before signing up. VASA Fitness is organized crime for sure. I will give -5 stars if I could. They lure you in and then lock you in. Its almost impossible to cancel your membership. I have been to this gym only 3 times and They have been charging every month, tried to cancel and they have been tossing me up and down, While charging me double each month for late fees. STAY AWAY FROM VASA FITNESS IF YOU KNOW WHATS GOOD FOR YOU!

I signed up with VASA and was about 8 months into my membership when I looked in my account upon returning back from a trip and found a charge from them that was out of the blue and 5 times the cost of my membership fee. I wasn’t notified of any additional charges to my account to be made and I was also clear with them when I signed up about what would be charged to my account when I signed up and any fees that would be charged throughout the membership. I also looked through my contract to be sure. I like full transparency so I’m not charged all these ridiculous fees companies try to hide from you. On top of this fraudulent vasa charge, I also found two of my other accounts hacked at this point after returning from my trip :( So I immediately took action and disputed with my bank, closed the vasa account and deleted my app as well so as not to do any more damage. But apparently, that wasn’t enough. Not only did they NOT close my account, they continued to rack up a bill for 7 months before contacting me. Today, out of the blue, I get an email saying I owe them backpay?!? I immediately called of course! I explained that my account had been hacked and there had been fraudulent charges; I closed the account after disputing with my bank. She said I never canceled and that the charge wasn’t fraudulent? and that I owed them backpay for a membership they had been charging me …without my knowing mind you! Nowhere in my contract did I see or agree to this charge. But I guess they can just make up random things and charge you? And that’s what you sign up for? I received ONE EMAIL IN 7 MONTHS. If this was a relevant charge, why not just contact me and clear this up? Why not inform me you were charging this? Put it loudly in the contract!!! I WOULD NEVER have let the situation get this out of hand, especially at my expense!!!!! But all they saw was me canceling my membership and this was just a way for them to continue collecting and rack up a bill instead of losing a membership and incoming money. I was contacted ONCE and only once despite their documentation of calls. I told the woman, no one called me or emailed! I never got more than one email (which I responded to!) even after checking my junk folder! Again, If that charge had been valid, I should have been contacted IMMEDIATELY. I should have received NUMEROUS emails! And again, this is just more dishonesty now about the emails/ calls as well as the fraudulent charge and backpay. I’m not sure what kind of games this company likes to play, but to top it off, the representative couldn’t have cared less about my situation and stated she wouldn’t actually cancel my account without payment. That in fact, she would send it to collections!!! This company is FRAUDULENT!!!! BEWARE! I never had an issue with LA Fitness.

Be careful when you sign up for this gym. Even if the app says you can cancel or suspend for a while, it will not work. You still are charged a monthly fee and charged a $25.00 fee to cancel. It doesn't matter if it is a day or a week. Customer service is horrible. There used to be a time when you get a customer service rep who talked to you with respect.

300 percent fee for being vasa sucks late 10 days

I would give this 0 if I could they try to charge my card for 118 dollars and then turned around and said I owe 298 and try to charge for that then turned around and put on the site I owe 347 and try to charge me for that and I only missed one payment but they said try why charge each time my card decline n refuse to cancel my account after they made a mistake and said I can wave two return fees but u owe the rest and I said I’m not paying bc I only owed 118 so they will never have me as member and I will be sure to post this on all my social media for all my followers and they followers will see

Never been involved with a gym who cares so little about the members. With the new owners it's gone from an enjoyable friendly atmosphere to Moneygrabbers who could care less what you think.

They tricked me into giving them my bank account information, and what i thought was gonna be a $50 total cost for 2 months turned into $300 because of bulshit fees. Its and expensive lesson, i just hope someone else can take it from me before they make the same mistake.

Indianapolis, IN - East Thompson road facility. Pros: - Inexpensive monthly fee ($10). - Lots of equipment. Cons: - Someone brought in a bolt cutter, cut my lock and took the cash from my wallet. Told the front desk. They took down my name and number and never heard anything from them. - Different machines broken each week. - People recording themselves. - Machines ripped, missing paddings. - People just hanging around machines. - People using two machines at the same time going back and forth between the two. - People bugging you if you are "done yet" or "how many sets do you have left". - People leaving machines, coming back and saying they are still using the machine. - Bathrooms always dirty. - Locker room constantly smells like weed.