Tevin
Scam
Things didn’t go as planned for multiple reasons but over all Leon is someone who only knows how to do things one way and he’s not very flexible in his thinking or teach overall a waste of time and if you ask a question he likes to repeat stuff he’s said instead of having a real conversation with you everyone’s situation is different but he doesn’t seem to understand that or care I asked for a refund and was turned away which is why even with all this going on I tried to ride it out and see if things would somehow come together with him as a teacher to guide me but in the end it was a completely failure. Also it seems he has too many students
Response from Vartanian CapitalOct 15, 2023
Dear Tevin I hope this message finds you well. I want to express my sincere gratitude for taking the time to provide feedback regarding your recent experience with us. I truly value your opinion and would like to address your concerns in a constructive manner. After carefully reviewing your request and the terms and conditions outlined in our refund policy which you agreed to, I regret to inform you that your request does not meet the criteria for a refund as specified in our policy and the agreement that you signed. We understand that this may be disappointing, and we want to ensure transparency in our policies. If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact us. We are committed to providing you with the best possible service and are here to assist you with any concerns or inquiries you may have. You also have a signed copy of the agreement that you signed, in which I discussed with you when you reached out to me as I informed you that per the agreement you signed, you did not meet the requirements and were not eligible for a refund. I want to apologize if you felt dissatisfied with the services we provided. Your satisfaction is of utmost importance to us, and we take your feedback seriously. To better understand your concerns and work towards a solution, I tried my best to understand specific details about the aspects of our services that did not meet your expectations. This will help us pinpoint areas for improvement and ensure that we can tailor our services to better meet your needs in the future. I had tried my best to work collaboratively to find a resolution, but was met with harassment and threats from your end and were uncollaborative in the process from your side when trying to assist you, you ended up not following directions, etc. I was very present, designated my time which each of my students individually and never talk to multiple people at once. You ignored my messages when I tried to reach out and tried to help you and see what was going on, you never communicated your concerns or updates with me as I requested you to do. Unfortunately you didn’t meet the requirements for the refund policy, as I stated to you in our private communication We appreciate your business and are committed to ensuring that your experience with us is nothing short of exceptional. Sincerely, Leon Vartanian