Abdulmuhsin O.
…Amazon Fba
Do not by this course you dont have sure if you succeed if your money wont returned i have lost $70 just i could not attend the course
Response from Vartanian CapitalMar 18, 2024
Hi Abdul, we are sorry you were dissatisfied, but we want to clarify several important facts for anyone reading this review. Our records show that your purchase was completed successfully and that the course access and materials were delivered to the email address provided at checkout. The service was therefore made available as purchased. Your statement that you “could not attend the course” appears to describe an issue with accessing or participating in the material, not a situation where Vartanian Capital failed to provide what was purchased. Those are two very different things. If you were having trouble locating the access email, logging in, or opening the material, we would have been happy to resend access or help troubleshoot the issue. We also attempted to contact you directly to understand what happened and provide assistance, but we did not receive the information needed to resolve the matter. We take access issues seriously, but we need the customer to communicate with us so we can identify the problem and fix it. We cannot reasonably know that someone is having difficulty accessing a course if they do not respond to our attempts to assist them. We also want to clarify the statement regarding the $70. A customer being unable or unwilling to participate after purchase does not automatically mean the underlying product was not delivered, and refund eligibility is determined by the applicable terms rather than simply by whether someone ultimately chose or was able to use the material. We do not promise that every purchase will result in a specific outcome, and we do not represent Amazon FBA education as guaranteed income or guaranteed success. The purpose of the course is to provide education, guidance, and resources that the customer must actually access and implement. We stand behind the fact that the course was delivered and that assistance was available. If there was genuinely a technical issue preventing access, we remain willing to review the matter, verify the original purchase details, and determine what happened. We would encourage you to contact us directly with the email address used at checkout and any screenshots or details regarding the access problem so the situation can be reviewed properly. We are always willing to address legitimate concerns, but it is important that prospective customers understand the distinction between a service not being delivered and a customer not accessing or participating in a service that was successfully provided. Vartanian Capital