VARON Oxygen ConcentratorReviews of varoninc.com

Nicht zu empfehlen Seit 2 Jahren nutze ich Ihr Gerät VH1 als Sauerstoffgerät. Jetzt habe ich die Abdeckschraube für den Atomizer verloren und benötige dafür Ersatz um ihn wieder schließen zu können. Ohne diese Schraube ist die Sauerstoffunktion nicht mehr richtig möglich. Varon Deutschland beantwortet meine Anfrage sehr schnell, ist jedoch nicht in der Lage ein Erstazteil (Schraube) zu liefern. Diese Schraube kostet max. 10 Cent und maxcht das 300 Euro Gerät untauglich. Ich betrachte eine solche Konfiguration eines, medizinisch wichtigen Gerätes, als unzureichend bzw. mangelhaft . Es stellte sich auch heraus, dass Varon die Geräte nicht herstellt.

The product is fantastic and exactly what we needed. However, the shipping took a while even though I paid for expedited shipping. It still took 14 days to receive.

With the concentrador o can’t travel by airplane.

Terrible customer service. I tried to order replacement filters and caps on line but both of my credit cards were declined. I called customer service and they advised that parts can only be ordered on line and to call my bank to authorize accepting the charges. BS, I have never had to call my bank to accept charges. Apparently a untrustworthy company.

The system was exactly what was expected. The only caveat is in ordering accessories for the unit. We seemed to have misplaced the battery charging adapter cable for the VP-6, so I ordered 2 additional ones. We have yet to receive it and its been over 3 weeks ago ( It was promised within 10 working days) !! Could someone please follow up on this order to see where it went to? Thank You Michael Guilmette

The unit was not strong enough for my needs. They guarantee return. I emailed to say I wanted to send it back. No problem. Shipping address is in China. It would cost more to ship it back then the unit itself. After writing the review Varon reached out and sent me a Ca address which I can now return the unit.

I bought the VH-2 Pro to give me 93% @ 2l which it does admirably. However it has 2 MAJOR issues. First the carry slot is extremely hard to use because it is not over the center of gravity and hurts your knuckles. Why not just put on a strategically positioned handle. Are you afraid how it looks over usability? Second the capacity of the water tank is beyond ridiculously insufficient. I am at a loss to understand why anyone would do this? Do you really think people will get up at night every 3 hours to refill it. GIANT FAIL.

The official VARON Warranty Page states a 1-year limited warranty. While the policy notes that "accessories are excluded," a rechargeable battery required to operate a portable medical device is a core component, not a consumer accessory. Furthermore, a "1-month" limitation is not disclosed anywhere for the battery.