eyeoneyeoneye
Quality service
Ordered replacement screens from this company and received them quickly. Super efficient and they carry high quality items. Will definitely be shopping with them again.
Vapor Seller is an online and wholesale distributor of aromatherapy products in South East, USA. We carry the top model products.
Vapor Seller (vaporseller.com) has 1,133 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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eyeoneyeoneye
Ordered replacement screens from this company and received them quickly. Super efficient and they carry high quality items. Will definitely be shopping with them again.
G
Vapor seller was very quick, responsive, and effective in the communication and fulfillment of my order. Online portal was easy to use and showed status clearly. The whip I ordered, however, was of low quality. The tubing would deform and holes would form near the head heating element side of the whip. Other whips are made of thicker material, which prevents deformation when exposed to hear. Other than the product itself, I rate this cpany favorably in their ability to answer and process orders efficiently
Christine P.
I had an issue with a mod I bought (manufacturer defect) and months after purchase they held the warranty and fixed the issue promptly. When contacting them I get almost immediate response. Have been ordering from them for months. Highly recommend.
Pat M.
These people GO THE EXTRA 1000 MILES to make sure your happy. You CAN'T find a better down to earth company to work with. And the best !!!! Prices going try or cry
Dom
Great company, Good prices, They always try to completely satisfy the customer.
Response from Vapor SellerJan 24, 2017
It's our pleasure! Thanks for stopping in and checking us out.
wesley
I had some trouble with my order for several weeks, but spoke with Daniel the service rep and fixed everything and I received my order in two days free shipping because of my wait on the product.. Quick and prompt service they provided much appreciated, thank you Vapor seller....
Response from Vapor SellerJan 12, 2017
Thank you for your understanding with our high demands and we were glad to make it right for you. -Daniel
C B.
I ordered replacement part for hotbox 01/03/2017, today is 01/09/2017 and I have received nothing and no contact from company. Next day shipping is bull oney apparently, dont order unless you like to wait till ????? to use your new toy. I would much rather have paid more and actually gotten my stuff than order and wait till ?????? Company gets a big brown frown from me, no stars. Then they try to hide all these bad service reviews by claiming no record of it despite them sending me a confirmation number. With all these shady reviews and other reputable businesses available do you really want to chance it?
Lynne
We ordered a Volcano on 12/22 and paid extra for two day shipping. The order never arrived and although I called and left a voice message, emailed them directly and contacted them through their website I never received a response. Instead over a week after we placed the order, they sent an invoice showing the charge did not go through (in other words we were not getting the device). Out of good faith we decided to give them one more chance, which put us back in the same position. Our order was placed 12/30 and we never received any kind of shipment confirmation or communication at all. We were afraid to cancel the order, as we knew we would not receive a response to our request. We decided t post a review after reading what others had to say, hoping that this might encourage the company to communicate with us. Then suddenly on 1/10 in spite of never receiving communication or a shipment confirmation, we received our order. It was in good shape and exactly as expected, however there was not an invoice in the box or any kind of a shipping slip. Due to the lack of communication, we would not order from this company again nor could we recommend them to others. Unfortunately vaporseller has not provided proof of thieir claimed responses. My review was honest and had to be verified through Trustpilot. The lack of communication is even more confusing when I see how quickly they will respond to a poor review. I can also see other reviews mentioning this poor communication.
Response from Vapor SellerJan 12, 2017
Sorry you feel this way but were in contact with you through everything and we have records to prove that. Also, we ship everything very discreet and do not include any paperwork to protect our buyers.