Lisa H.
Long term customer
I have been using Vapor Authority for several years now and have never been disappointed in their products or services, love my vape stuff, and their communication skills are excellent! Lisa
Vapor Authority is the one-stop-shop for all your vaping needs, including eCigs, complete e-Cigarette Starter kits, mods, coils, e-juice & vaping accessories. 100% authentic hardware from top manufacturers such as Smok, Kanger, Aspire, Innokin, Eleaf, ...
Vapor Authority (vaporauthority.com) has 191 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lisa H.
I have been using Vapor Authority for several years now and have never been disappointed in their products or services, love my vape stuff, and their communication skills are excellent! Lisa
Patricia P.
Vaper Authority has the best customer service! I purchased 4 batteries and threw away the boxes, the batteries quit charging in a short period of time. When I contacted them, Cameron was so nice, even though they needed the serial number off of the boxes to get a credit from the manufacturer for themselves, they issued me a full credit!!! Way to take care of your customers!!! I will not be buying from anyone else!!
cherokee H.
Thank you again for excellent customer service and quick communication. A tube arrived and it was unfortunately cracked. I contacted Vapor Authority and they replaced it!
Cactus J.
I've purchased items from this company several times and I've always been satisfied. I've only had one issue and Cameron R. with Customer Service was quick to get issue resolved quickly and fairly. I've received the replacement and everything is awesome. Thank You Cameron! I will buy my future vaping needs from this company. I'd give them 10/5 stars if I could!!!
Stephanie S.
I ordered $250 worth of vape juice from Vapor Authority last night, and was stoked that I had a coupon code, until it never registered at check out… ☹️ When I emailed to inquire, Cameron replied that it had already been refunded to me! Now that’s what I call 👌🏼 💯 customer service!!
Patrick D.
This was truly a great experience as just took a shot with Vapor Authority from searching with google for a specific Mod. I order this item on a Saturday morning in North Carolina. Sent from California and had it Monday (2 days). Easy, friendly website. Will use again
Donna B.
I HAVE BEEN USING VAPOR AUTHORITY FOR AWHILE, I TRIED SEVERAL DIFFERENT ONLINE VAPE STORES AND HAVE FOUND OUT THE HARD WAY VAPOR AUTHORITY IS THE BEST. THEY CARRY ALL THE PRODUCTS I NEED AND IF ONE THING IS OUT OF STOCK THEY NOTIFY YOU WHEN IT IS IN..... YOU CAN NOT FIND A BETTER, FASTER AND MORE PERSONABLE VAPE SHOP ONLINE..... THEY ARE THE BEST :-)
CJ
So much shopping is done online these days. I rely on reviews for guidance, often. And, when I am looking over reviews, I always take a look to see if there are any that describe how a business handles a problem. Most orders are trouble-free, thankfully; but it is important to me that a company has someone to help, should I need it. The vape market is especially tricky as there are a ton of stores, online and some of them are pretty sketchy. Vapor Authority is going on my fave list, for sure! I've ordered before but had a problem with a recent purchase. The information I needed to get assistance was easy to find on their website. I reached out and got a response, quickly. They didn't have the product I originally ordered so I was given a choice of a refund or a similar product. I chose the latter and within a week received it. Really friendly, too! Highly recommend!