Vapor AuthorityReviews of vaporauthority.com

I ordered four 18650 batteries for my vape. Unfortunately, one of them arrived with slight damage, so I wrote an e-mail to them at around 4:00 PM EST and included pictures of the damaged battery. I expected to hear back within a day or two. Surprisingly, customer service got back to me in *under five minutes* (!) with a pre-paid label to return the battery. As soon as I confirmed its return, a new battery was sent out to me and in my hands a couple of days later. Cameron's customer service was fast, responsive, and highly professional. I'll definitely continue to shop at Vapor Authority for my vaping needs.

Adam S is always generous and helpful. I had problems with a pod mod that I had bought a while ago. Also I had opened a box of pod/coils but did not unwrap pod/coils. Adam S immediately emailed me an image of a free shipping label and allowed me to get my funds back for the purchased items. I received all the funds that I spent. You can trust Vapor Authority as a smart, courteous, professional Company with some great employees. Don't be anxious to buy from Vapor Authority because they will take care of you. Also, their prices and selection are about the best you can find.

I placed my order on a Monday and my package was delivered that Wednesday. Overall service is amazing!! As a vaper- you have all my business from here going forward. Thank you for the amazing service you provide. RK- Brooklyn, NY

Been using Vapor Authority for a couple years now I think. They are great. Fast reliable shipping, great products, and customer service is awesome.

I placed my very first order with them and there was an issue with delivery to my location. Within 15min I received a email from Cameron from Vape Authority who was very friendly and helpful and I was able to a delivery location that worked out. I received my order within a couple of days and I’m extremely happy with the product I bought. I’m definitely a customer for life. Thanks again Cameron😊

I've ordered from these guys twice and as long as I'm vaping I'll continue to buy from them. They ship super quick and they have great prices. I had an issue with a product I purchased, contacted them and explained the problem and the problem was resolved. This is just an awesome company to do business with.

Sold me 2 packs of bad coils. Had made many purchases with them before this, zero problems. Asked for credit for the bad coils. They said they couldn't accept open packages. Like I was going to mail them back? They're in the trash. They offered me 50% of what I paid. Goodbye. What a joke.

I was lucky to find VA and their stock of the Kanger unit I wanted. The Kanger items are hard to find for some reason by they had them in stock, and they're genuine. The mod failed after several days and VA expedited a replacement for me, before they'd even received the faulty unit back. That was an unexpected level of service and because of that, I'll be shopping with them again.