Catsy
You'll lose money and a bit of faith in humanity..
Wish I read reviews before ordering. What a thieving bunch of scammers. First of all, I only received 2 of the 3 products I ordered. The disposable vapes I did get were repackaged. I thought maybe they test them, but now I suspect they are selling returned products. Both had issues charging. One wouldn't charge until it was dead and the other just charged sporadically. One also didn't draw properly, it always gurgled and sputtered. I don't ever write scathing reviews without following a company's customer service protocol and giving them a chance to rectify the problem. I contacted them within 24 hrs of the package arriving. I told them an item was missing. No response. I tried again before 72 hrs passed, this time emailing and including a video (as per the site's requirements for complaints) showing that the box it was shipped in was not large enough to have even FIT a third vape. This was about 5 weeks ago, so it's safe to say they don't intend to fix it. I didn't even complain about the poor functionality of the vapes, I just wanted to receive the items I paid for. Don't be tempted by the low minimum order for free shipping. After my experience I looked into it and there are so many absolute horror stories about this company selling counterfeit products and damaged/old stock. Please do your research. I've ordered from eCigMafia twice since then and they are awesome, if you need a recommendation.


