Vape Society SupplyReviews of vapesocietysupplies.com

2 stars is ONLY for the cheap product. Every thing else about this company warrants zero stars. I’ve been jumping between Vape Society and two other companies for my juice, depending on who has it cheapest at the moment. I’ve been using VSS for about 10 months now with 4 separate orders. 2 orders were fine, no problems at all, but the last 2 have been just bad. My last order (in July) hadn’t shipped after 10 days and I was getting worried so I emailed them and finally got a response that something from my order wasn’t in stock. Okay...so you guys just weren’t going to tell me? I asked for a refund for the product that wasn’t in stock and THEY DON’T DO REFUNDS EVEN FOR OUT OF STOCK PRODUCTS. Fine, whatever. They gave me a discount code to use for my next order. But that experience put me off of them so I promptly forgot about the code and the website until I noticed this week that both my other regular stores were out of stock on the juice I like. So I went to the VSS website and it looked like my juice was in stock so I ordered 2 bottles and a couple of other things. I placed my order on Saturday and they actually did email me this time (Tuesday) that some of my items were out of stock. Great. The email said I needed to email them back within 24 hours and choose if I wanted to replace the out of stock product or get another discount code. I chose another product this time, and emailed them within 15 minutes of their first email. I asked if this other product was in stock and then I didn’t hear anything. The next day (Wednesday) I get an automated email saying my order has been shipped. But the thing about this site is they don’t mark your order appropriately if it’s missing something. So it says my full order is shipped and I was charged for my full order, but they never emailed me back so who knows what’s in this box? I need vape juice soon so do I wait or go buy some from the local shop? I emailed again today but still have yet to hear anything. All in all, completely unprofessional, horribly managed, and they truly do not care about keeping their customers.

I have been ordering with VSS for quite a few months now. I hate leaving bad reviews, I've never had a complaint nor an issue until this last purchase. I ordered two boxes of replacement coils and six different juices. The coils I received were not the right ones I had ordered, they have never sent me wrong coils before. And instead of sending me all the correct juices, they sent me two of the same juices. The others they got correct. The prices have always been great considering where I live, I can get a 100mil bottle of juice for 30 bucks plus taxes (rip off.) I've been running around in circles trying to return the items that were wrongfully shipped out in my order and yet I have no response. They do returns through email, which is absolute nonsense. I've written two tickets and am confused on which email they want me to reply to. I've given three stars for my past purchases and not having issues but not a full five due to the lack of communication available for returns and questions. They need a better way of talking to their customer base. It's a shame because I've ranted and raved about them to anyone I can and due to this nonsense of trying to return the wrong items, I'll unfortunately have to look else where for great deals on juices and coils. I try to give companies the benefit of the doubt, maybe someone who was doing the packaging process was having a bad day, misread something or was new to the company. In any case, the lack there of for attempting to return the wrong items is a nightmare. After reading their return policy, it looks like itll be too late to return the items that I paid for which at no cause to my own fault were wrong. Like i said, I'll be testing out a new company for my next purchase. Sorry VSS. Please make it easier for customers to get into contact with yall. That's all I ask.

I've had nothing but great experiences with this company. Their products are as advertised and their shipping is speedy. I've never had an issue and can't comment on their customer service but I give this company five stars for pricing, quality and shipping speed. I've placed over ten orders and will continue to order my eliquids from this retailer. I couldn't be happier!

Honest, no B.S. company. Great pricing, and super fast shipping. Will be using them from now on instead of the local shop.

Has been weeks and they have not filled my order or refund my money. Nobody will answer the phone or emails. Just reordered from a different company that doesn't have fake 5 star reviews. I hate a thief!

I have ordered from them many times and they have great prices. I always get my orders quickly as well. I will continue to order from them for my E juice.

BEST STORE PERIOD! Don’t be FOOLED by the disrespectful reviews that are trying to lead you astray ! VSS are great ppl! I talk with them personally and they have gone out the way for me many times and that’s the truth . So check them out , and those who have shopped with them , please update and support and show appreciation to one of the best stores available!

I have never had a bad result from them. Cheap prices on premium juice. I'll wait 5 days if I save a good amount of money