Vape Society SupplyReviews of vapesocietysupplies.com

I like how many options they have, and they usually have the brands I want, but the shipping time is just way too long.

I’ve been buying juice from them for a couple of years and have never been disappointed until 2021. Usually I order 2 bottles a month and never run out. But this year it has taken several weeks to get each order. I don’t know what has changed but clearly they are having internal issues. I see a lot of people saying they are a scam which is incorrect. They are legit! Must have grown too fast or lost several employees. Customer service is nonexistent anymore which is certainly a change to prior sales. My last order I started calling about 6 times a day after I didn’t receive my tracking information for over 3 weeks. No one ever responded to my voicemails or emails. And it just showed up one day after about 4-5 weeks. I have decided to give them another try today as only the last three orders out of approximately 30 were disappointing. I’m ordering 4 months worth this time in the hopes that they will get a handle on things. I’m giving them 3 stars because of my previous experiences being so good. I’ll give an update after I receive this order and hopefully they will be back to a 5 star company. I see all the frustration from other people is the only reason I am posting this just to give others hope. Good luck!!!

Ordered 2 bottles the first time came in fine. The second time I ordered three bottles and never recieved them, so I messaged them and they never responded back.

Placed a large order due to the quarantine. Needed to stock up on juice. spent about $150 on juice. it did say on their site that orders would take longer than usual due to everything going on. received my order about three weeks later. this didnt upset me really, because i knew going into it that everything would be delayed because of covid. biggest disappointment was that more thann half of the bottles i ordered were bad. nicotine had gone bad in the juice, and had to throw away more than half my order. always willing to give people a second chance, as mistakes do happen. but this was an unfortunate experience and a waste of almost $100

Decent prices but not worth the shipping wait time. I ordered my juice over a week ago and it made it from Cali to NV.. in 7 days....

Vape Society supply has very good prices on products and their customer service is very nice when it came to one of the items I ordered not in stock. They replaced it with something else and threw in some free samples. The only downside is that their shipping times are kinda out of wack and it can be a little hard sometimes to get a hold of someone. If you're just wanting to stock up and not in a hurry to get your juices i would buy from them, their bundles are a great deal.

I've been a customer for a couple of years and always have had a great experience with their prices and shipping times. I placed an order on January 4th and as of January 13 at 4:30pm CST, there has been no progress. The order is still listed as processing. I have made several phone calls during business hours and I get transfered to voice mail. I've left several messages and emails looking to get an update on this order. So far, it's been 100% radio silence. UPDATE 1/14/2020 I called their number twice in a row and I finally got an answer. I was told they are having an issue with their computer system where if an item in the order is out of stock, the computer moves to the next order without notice. The woman I spoke to pulled my order and shipped it out while I was on the phone and provided tracking info. I will update this review once I receive the order. I would recommend that anyone waiting for an order hammer their phone until you get an answer. Their number is (888) 978-8507. UPDATE 1/17/2020 My order arrived today. Thank you for resolving the issue.

Placed two orders with them and the "turn around time" was great; my third order placed on Dec 2, (order # 815609) is still processing and today is 12-11-19. I have sent several messages with only an automated response that the message was received. If I continue to receive service like this; this order will most likely be the last one.