Kassady S.
My honest opinion
My honest opinion? That's easy. They suck. I ordered coils, and it's been 14 days and I still havent recieved my package. On USPS, since the day I ordered it it said it was in transit to the next facility. So I told vape society and they said to me 3 days later its wasnt their problem. So I talked to USPS and they told me they were looking for it, but advise me to talk to the vendor about it. So i called vape society supply the customer service. Multiple times not once, everytime one after the other it went straight to the voicemail. Why even have a customer service phone number at this point if they dont have customer etiquette. I sent them emails. With still no reply. It takes them days to reply to you. Theres no point in ordering from them. Stay as far away as possible from this vendor. They suck and that's that.
Response from Vape Society SupplyNov 30, 2019
Hi Kassady, Sorry to hear about your experience, this is surely a issue with USPS , sometimes they miss a scan and the item is shipped and returned to origination point. In 90% of the cases the order is still shipped back to the customer. USPS has advised us to open a claim after 15 working days, so if your package doesn't arrive in that time, we will take full responsibility of loss and refund you the money. Also any amount paid for expedite shipping will be refunded once you let me know your order#. Thanks!