Vape Society SupplyReviews of vapesocietysupplies.com

My sister and I really like the flavor we would recommend buying from you again. Justin and his staff are very friendly and they always answer questions about our products. Keep up the good work😺

I like how many options they have, and they usually have the brands I want, but the shipping time is just way too long.

I REPEAT DO NOT USE VAPE SOCIETY SUPPLIES!! Not only did I send several requests for the address change they still did not change it and stated they will not give me my money back! See the attached requests below. Look at the time stamped dates and “JAKE” aka Justin Ritter said this is my fault and laughed at me. Worst customer experience ever. 0 stars!!

Price was great . Product good but processing and shipping horrible. Orded two bottles on a Monday after four emails and phone call where all I could do is leave a message on fourth day Friday my order finally got processed and I got a tracking number . Must have been put in mailbox after post office hours cause USPS didn't have anything on it until next day. Finally 9 USPS business days later it arrived. I have ordered stuff through Amazon and Wal-Mart where they fill millions of orders a day and got my orders quicker. Will be going elsewhere next time.

I’ve been buying juice from them for a couple of years and have never been disappointed until 2021. Usually I order 2 bottles a month and never run out. But this year it has taken several weeks to get each order. I don’t know what has changed but clearly they are having internal issues. I see a lot of people saying they are a scam which is incorrect. They are legit! Must have grown too fast or lost several employees. Customer service is nonexistent anymore which is certainly a change to prior sales. My last order I started calling about 6 times a day after I didn’t receive my tracking information for over 3 weeks. No one ever responded to my voicemails or emails. And it just showed up one day after about 4-5 weeks. I have decided to give them another try today as only the last three orders out of approximately 30 were disappointing. I’m ordering 4 months worth this time in the hopes that they will get a handle on things. I’m giving them 3 stars because of my previous experiences being so good. I’ll give an update after I receive this order and hopefully they will be back to a 5 star company. I see all the frustration from other people is the only reason I am posting this just to give others hope. Good luck!!!

Their customer service are non existent, non responsive and if your fortunate enough to speak to someone don’t expect any useful assistance. I assume because their prices are competitive they don’t find the need or consideration for customers.

UPDATE: I have ordered the same products on ejuicedeals on Monday 3/1/21 and received an email on 3/3/21 that it’s been shipped along with a tracking number. Vapesociety is THE WORST WEBSITE TO BUY FROM. At least online scams keep your hopes up by sending you BS emails. Vapesociety does not care about their reputation it seems they are too big to give two s$*ts about their customer base. NEVER BUY FROM THIS GARBAGE COMPANY! I am yet another customer that ordered $88 of juice and coils on the 18th of February and have not received anything other than a notification that they accepted my money. I have sent an email last night and received their automated email and I doubt I’ll ever get a real reply nor my product nor my money. I will never buy from this terrible company again and I will ensure to prevent others from getting screwed like me and what seems to be many many others.

Reviewer below me says she submitted an order on the 22 and already received it.. I placed my order in the 15th and it’s been completed since the 18th. Still no tracking, callbacks, emails, or anything, but already got an email asking to review the product that I DONT EVEN HAVE.. I’ve ordered from them before and it’s always been terrible service, so looks like I’m going somewhere else.