Linda G.
Not User Friendly, Unhappy
Frozen pages, links don't work, directions vary as to actions on the page, timing wonky. i silenced the audio, read the content. had to wait for next page while timer counted down. Called customer service 3 times. Closed on weekends, hours limited. Service was mediocre, solutions difficult to provide. Ultimately took me about 5.75 hours screentime to get through. Will not be attending on-demand Colorado ACU from VanEd in the future.
Response from VanEd - Real Estate SchoolJul 21, 2026
We appreciate you taking the time to share your detailed feedback regarding your recent experience with our on-demand course. We are concerned to hear about the technical difficulties you encountered, including frozen pages, non-functional links, and timing issues, which significantly impacted your learning experience. We also regret that our customer service hours and the solutions provided did not meet your expectations. We are actively reviewing these points to improve our course delivery and support.