Van Dyke's RestorersVan Dyke's Restorers has over 25,000 items to make your house a home. Choose from Vintage styled restoration hardware and supplies for any home decor project.
Van Dyke's Restorers (vandykes.com) has 683 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 437 reviews with 5 stars · Clear filters
Kevin O.
I wanted to order 4 casters and mistakenly ordered one, so I quickly ordered three more. I assumed my screw-up was going to cost me a second shipping charge. I received a call the next morning from customer service asking if I had made a mistake and what I wanted to do. I have read many bad reviews so wanted to report my experience. Maybe they are trying to do better. I was pleased to see that they reached out without me calling.
Jayson B.
It’s so nice project
Industry P.
took a while but I was fully credited my return. turns out the day I submitted it was the first day on the job for the employee. she handled my claim very professionally and satisfactorily. they have great products!
Response from Van Dyke's RestorersSep 28, 2018
Dear Customer, Thank you for taking the time to speak with us directly and we again apologize for the delay in processing your return. As discussed, your return has been fully processed. We appreciate you bringing this to our attention as this is not the experience we strive to deliver. If we can be of further assistance, please contact us at 800-237-8833 and a representative will be happy to assist you.
Mary
Beautiful item I ordered and shipping was fast
Sharon F.
Ordering was easy, a real person answered the phone when I called with a question. Everyone I spoke/emailed with were professional, friendly and helpful. When I left a message, my calls were returned promptly. Unfortunately the items I ordered did not work with my current project so I had to return them, but it was so easy! I will always look to Van Dyke's, you may pay more, but you get great customer service and their products are beautifully constructed and made to last another 100+ years!
katherine H.
absolutely perfect! just what we needed, this size was hard to find but of course van dyke's had it and it was high quality.
DAVID C.
Prompt and accurate.
JBG
Product was delivered in a timely manner and was exactly what I expected. It met my intended usage perfectly. I would use them again if/when I am in need of an item from their product line.