Sue M.
I love the pieces i got they are…
I love the pieces i got they are beautiful i received my order very quickly i wouldn't hesitate to place another order or by pieces for gifts
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VANCARO (vancaro.com) has 409 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sue M.
I love the pieces i got they are beautiful i received my order very quickly i wouldn't hesitate to place another order or by pieces for gifts
Kenya W.
I'm in love with the ring it actually came a day or 2 earlier then expected. I was hesitant on ordering from here but I did it and I am very happy to say I am proud.
Adina M.
The Company did a great job of sending me updates on shipping, and letting me know exactly where my item would be located once it shipped. My item was received perfectly with no damages, and the Company communicated with me to ensure I received my product.
Jenni M.
I absolutely love my new ring! It's a lot prettier in person and sizing was perfect! Also the processing and shipping was actually pretty quick, considering I live in south east alaska and shipping is horrible here.
Stuart F.
Good product for a reasonable price. The communication was superb. I was informed of every step of the shipment process and I appreciated that!
Jerman T.
It was an amazing experience they kept in touch with you and let you know where your item was, customer service was really an A+ I will definitely recommend this to a friend.
Brian G.
The ring I ordered showed up within the time frame it was supposed to. At first glance it was great but with in a week the black color started to wear off and the stainless started to turn colors. Total disappointment for the amount I paid this is nothing more than junk jewellery that looks cool online. Do not buy this stuff!
Response from VANCAROMar 10, 2021
Hi Brian, We're so sorry about the issue and I have sent you several emails about this. I appreciate it that you could send us some pictures to show the ring's condition. We will figure out the problem and help fix it. Please kindly know that most of our items are made of international standard 925 sterling silver, and some items are plated with a layer of other colors to reach a better design, which means that the orders are not the color on their own, and the original color is silver. At present, because of the limitation of the electroplating process for the colored silvery items, the colored coat may wear and tear with the continuously wearing, and they may expose the silver color of the original color. Please kindly understand it's inevitable for the colored silver items, and the duration of the color depends on how you wear it. Generally, it does not belong to quality problems. Regarding this issue, we also explained it in detail on the product page. If you need any further assistance, please feel free to contact us, we will reply to you in one working day. Thanks a lot for your understanding and time! Elsa Regards! Customer Service Team Email us:[email protected] Chat with us:m.me/vancarojewelry
Jenn R.
Fast shipping, great product. My rings look better then pictured. Customer service emailed me every step of the way even, emailing saying my package was delivered and they wanted to make sure I got it.